Apple reopens flashy, redesigned Fifth Avenue NYC store
Apple's flagship "cube" is once again open for business.
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on Friday will take the wraps off its latest and biggest store redesign: its Fifth Avenue location in New York. CNET got a sneak peek at the revamp on Thursday.
The new store, which is in the same location right off of Central Park on 59th Street and Fifth Avenue, is double the size of the old one. New adjustments to the plaza above ground include a redesigned outdoor plaza with added trees and small pools of water, which will be turned off in the winter. New "Skylenses" are mirrored seating areas with glass centers that allow natural light into the store and sky views from inside the store, while giving viewers above ground a bird's-eye look below.
Watch this: First look inside Apple’s redesigned flagship store
As part of the attempt to be a more communal space and less like a traditional store, the Fifth Avenue store has trees and foliage inside as well. Updated
lighting adjusts over the course of the day to match the color temperature of the light outside, a feature similar to the
Night Shift mode that gradually makes the screen warmer as nightfall approaches.
There are plenty of tables to accommodate Apple's latest iPhones,
and Macs, while a large screen at the front of the store has seating space for presentations and events. There are new "boardrooms" available for businesses looking to learn more about incorporating Apple into their workflow, while the back has a listening room for
Apple Store Fifth Avenue reopening: We go inside 'The Cube'
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An expanded Genius Bar now runs the length of the store, which has 900 employees who can speak 36 languages.
Also new: The classic glass spiral staircase has been replaced in the revamped space and is now made of stainless steel. There are also two new entrances and exits if you don't want to take the main stairs.
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The store is one of the first major openings since Deirdre O'Brien, Apple's HR chief, took over as head of retail. The longtime Apple executive added the role to her responsibilities after Angela Ahrendts left the company in April. Ahrendts, formerly CEO of fashion company Burberry, was the first Apple executive to oversee the company's physical stores and its online retail efforts.
While at Apple, Ahrendts oversaw major changes in the company's retail operations. She streamlined the company's systems and processes and sought to turn physical Apple stores into community gathering places, not just locations to make a purchase. The new store architecture -- developed along with Apple Chief Designer
-- included "Genius Groves" for tech support and "avenues" with long tables and little shops to give the feeling of being in a town square. Apple also has been remodeling older stores with the updated design.
Ive, who left Apple in June, was involved in the design of the updated Fifth Avenue location as well, Stefan Behling, head of studio and senior executive partner at design firm Foster and Partners, said during Thursday's press preview.
Behling's firm has long worked with Apple on its retail and physical locations, including Apple Park, the company's new headquarters in Cupertino, California.
But the new stores have faced some criticism. There's no clear place to make purchases (store employees typically wander around with iPhones to process payments), and some experiments, like having people make appointments to buy the Apple Watch when it first launched, have failed.
Apple's Fifth Avenue store is its biggest and one of its most profitable. The location, which first opened in May 2006, has long operated for 24 hours a day, drawing in both New Yorkers and tourists visiting the city. It has become one of the most photographed spots in Manhattan.