Microsoft pays $10,000 for a Windows 10 update gone wrong
Transcript
Microsoft pays ten-thousand dollars for an unauthorized upgrade.
Kerry Goldstein sued Microsoft for automatically upgrading their computer to Windows 10.
The court sided with Goldstein and ordered Microsoft to pay up.
Microsoft opted not to appeal, which meant Microsoft had to pay Goldstein ten-thousand dollars.
Goldstein used her computer to run her travel agency business Moving her computer to Windows 10 caused her machine to be slow, crash, and essentially be unusable for days.
Goldstein said she had never heard of Windows 10 and she did not authorize the update.
The update to her machine happened close to the original release date of Windows 10 last year.
There has been some public backlash to Microsoft being really pushy with its upgrade prompts.
Microsoft will be changing that update prompt with new options.
Users will be able to choose from upgrade now, choose time, or decline free offer.
That new prompt will roll out to all users within a week.
Clicking the red x on the top right will actually dismiss the prompt.
In an older version clicking the x would start the upgrade.
Microsoft's free Windows 10 offer will end on July 29th.
After that the Windows 10 prompt should be phased out.
That's it for this Tech News update, I'm Isiah [UNKNOWN] and you can stay on top of the biggest stories at CNet.com/update.
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