Hello, everyone! I�m Molly Wood and welcome to the CNET Mailbag, the show where
we got some surprisingly meaty questions this week. Let�s dive on in.
As so often happens, Andy�s email refers to something I�ve been meaning to tell you. He
says:
I normally like all of the cnettv videos and learn somthing from almost all of them. but,
cmon, how to subscribe to podcasts? everyone knows how to do that, it's like saying how
to buy songs on itunes or something.
Glad you noticed! We have been re-tooling our help and how-to videos, though, and
we�re ditching the Insider Secrets and Quick Tips names. We�ve already launched How
To, featuring very fancy new difficulty ratings � see? And we also launched a Get
Started series, which includes the subscribing to a podcast video Andy saw. It�s meant to
be a very basic tutorial that, like, maybe you can send to your mom! Some people really
don�t know how to do it. On the other hand, we�re about to launch another new series
called Hacks, and Tom�s working on a Hacks video about SQL injection attacks. Maybe
that�ll be more your speed, Andy.
Steve writes in with a problem that�s been plaguing you Zune owners. He says:
I just wanted to let you all know that the Cnet HD video podcasts don't work with the
Zune software or hardware so I am forced to watch low quality which is quite
unfortunate. All the other HD podcasts work fine please fix yours so I can enjoy seeing
all your lovely faces!
Yeah, Steve, this was a problem that was really annoying us. It was an issue that only
Castfire could work out with Microsoft, and the problem wasn�t really going anywhere
until we threatened to put it on Mailbag. That worked! Castfire told us at shoot time that
they�d figured out the problem and would have a fix ASAP, so it should be working by
the time you see this. That�s right. The power of the Mailbag. Boom.
Ok, in other issues of the day, Stathis writes from GREECE to say this:
i have an Ipod touch and when i enter to safari cnettv.com it
redirects me to iphone.cnet.com and a message appears saying
"there is a problem with the site contact with the administrator"
but when i type iphone.cnet.com wow!! the site appears without any
problem! Why? Fix it or explain it!!!!!!!!!!!!!!!!!!!!!!!!!!(i put so
many "!" to see your face while reading the message on air)
Huh. Yeah. I tried that on my iPhone and the same thing happened. But � the fix seems
kind of easy. Just type in iphone.cnet.com instead. It�ll eventually auto-complete. Or
better yet, get the TV.com iPhone app with ALL our videos from across CBS Interactive,
including CNET! There. Fixed.
Ok, now for a bit of feedback on Mark Licea�s new Green Show! Bruce says:
Yeah so I just saw the first episode of the Green Show! Very impressive!! I am excited
to see more! Is there going to be an option to subscribe to the show via iTunes? That's
where I get most of my cnet fix from!
Well, Bruce, there already is! When you�re watching the video on CNET TV, click the
subscribe button under the video. Then, from the drop-down menu, choose The Green
Show, pick your podcast poison, and if you choose podcast or HD podcast, it�ll launch
iTunes, and away you go. We should show up in the iTunes directory shortly.
And finally, just a little bit of lovermail for my guest host from last week, the wonderful
Brian Tong. CTlapointe says:
Just a quick note....
I think Brian Tong is one of your most funniest, creative and
knowledgeable reviewers on CNET. He makes his reviews enjoyable to watch
and keeps it real for the viewers to understand the value he presents.
Keep up the good work, Brian!
And that�s it for today�s show! Keep the feedback coming! Email me at
Mailbag@cnet.com, or send your snail mail to 235 2nd St., San Francisco, CA, 94105.
Thanks for watching, everyone.
