The company is asking reviewers to send the sample
back, Reuters reported, citing an anonymous source, after some of them highlighted screen issues last week. Samsung had initially told CNET that its review period would last 10 days before the Fold was to be returned, leaving just a few days' gap between the return date and the original delivery date of the Galaxy Fold we ordered.
The problems affecting the $1,980 devices included screen damage, flickering and (in a single reported case) a bulge. CNET's Galaxy Fold review unit remains undamaged.
Close up with the Galaxy Fold's original screen, notch and hinge
"We will take measures to strengthen the display protection," Samsung said in a statement Monday. "We will also enhance the guidance on care and use of the display including the protective layer so that our customers get the most out of their Galaxy Fold."
This reaction suggests that the company has learned from the 2016 Note 7 debacle, in which exploding batteries forced the company to discontinue that model.