Pixel 3A and 3A XL users complain of phones randomly shutting down
One user says Google suggested a factory reset to fix the issue with its latest Pixel phone.
Corinne ReichertSenior Writer
Corinne Reichert (she/her) grew up in Sydney, Australia and moved to California in 2019. She holds degrees in law and communications, and currently oversees the CNET breaking news desk for the West Coast. Corinne covers everything from phones, social media and security to movies, politics, 5G and pop culture. In her spare time, she watches soccer games, F1 races and Disney movies.
didn't immediately respond to a request for comment.
Issues in previous versions of the Pixel have caused trouble for Google, with the tech giant last week agreeing to a $7.25 million settlement in a class-action lawsuit brought by owners of its original Pixel and Pixel XLsmartphones.
The affected phones in the settlement were manufactured prior to Jan. 4, 2017. Owners sued Google in February 2018 after alleging they were intentionally sold faulty phones.
The original complaint said hundreds of customers had "severe microphone issues."