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Some iPhone X users have a bright green line on their screens

At least two dozen iPhone X owners say their phones exhibit the problem.

Jessica Dolcourt Senior Director, Commerce & Content Operations
Jessica Dolcourt is a passionate content strategist and veteran leader of CNET coverage. As Senior Director of Commerce & Content Operations, she leads a number of teams, including Commerce, How-To and Performance Optimization. Her CNET career began in 2006, testing desktop and mobile software for Download.com and CNET, including the first iPhone and Android apps and operating systems. She continued to review, report on and write a wide range of commentary and analysis on all things phones, with an emphasis on iPhone and Samsung. Jessica was one of the first people in the world to test, review and report on foldable phones and 5G wireless speeds. Jessica began leading CNET's How-To section for tips and FAQs in 2019, guiding coverage of topics ranging from personal finance to phones and home. She holds an MA with Distinction from the University of Warwick (UK).
Expertise Content strategy, team leadership, audience engagement, iPhone, Samsung, Android, iOS, tips and FAQs.
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iPhone X owners have taken to Twitter, Reddit and forums to report a green line running down one side of their phones, MacRumors reports.

None of the six iPhone Xs in CNET's possession -- including several purchased at retail -- exhibit the green line issue.

Apple did not immediately respond to a request for comment. This issue should be covered by the company's standard warranty, however, and owners have reported that Apple is exchanging iPhone Xs that display the green line for fresh phones. 

Watch this: It didn't take much to break the iPhone X

If your iPhone X goes green, contact Apple Support -- via @AppleSupport on Twitter, online chat, your local Apple Store or your country-specific Apple customer service number -- to report the problem and ask for a replacement. Be prepared to have your order information on hand.

As more consumers get their hands on the iPhone X, Apple's most expensive phone by far, various issues continue to emerge. Electronics warranty company SquareTrade demonstrated the iPhone X's fragility by scuffing and breaking its screen, and CNET's own test unit cracked on the first drop. Apple has also said that it will address reports of the X having issues while operating in cold weather through a future software update. 

iPhone X: Up close and personal with Apple's new phone

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