Twitter CEO believes platform contributes to filter bubbles
Twitter CEO believes platform contributes to filter bubbles
2:11

Twitter CEO believes platform contributes to filter bubbles

Tech Industry
I feel like Twitter makes burst your bubbles much worse in the world. But I also feel like Jack Dorsey, you grow up in a corporate family with a Republican father and a Democrat mother in a purple red state [UNKNOWN] and blue city and I feel like looking at you your father in the way you're acting in the internet, you are trying to transcend all the bubbles but I do feel like Twitter makes them worse. So I'm quite curious What it is you're doing to counter the break in of American society into filter bubbles? I think that Twitter does contribute to filter bubbles. And I think that's wrong of us. I think we need to fix it. But I don't think it's the chronological timeline or the rank timeline that does it. I think it's the fact that we only enable you to follow an account Mm-hm, so how you fix the filter bubble? I will switch back to algorithmic timeline the minute you implement these next things you're gonna tell us about. [LAUGH] Well I mean, so if I'm following an account who may have a particular viewpoint. And that account is only talking their particular viewpoint because of their particular bias. First you need to follow a topic, or an interest, or an event where, I might see like if you know during Brexit if I was to follow vote leave I would likely see the majority of it being vote leave but there's probably a few tweets that counter it. And right now we're not even showing up because Most people are following the vote leave accounts and the vote leave people. And we're not giving them the tools to even have an opportunity to breakdown the filter bubble. But that has nothing to do with the chronological timeline. So we're looking at what our very fundamentals are that we started 12 years ago. That made sense then that may not make as much sense today. And that's everything from the tools that we give people, like following an account, which is the only thing you can do, to when you open up the app. What is it incentivizing you to do? And should it incentivize you to do anything? And this is where the likes, and the follower account, and retweet, and reply come in.

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