Amazon has a very generous return policy but even it has limits.
According to a story from the Wall Street Journal, some folks have gotten banned by Amazon for apparently excessive returns.
Alfred, do you find this story concerning?
I think it's concerning that there's no straight up number, if you return 20% of your orders or something like that.
Then we'll ban you or we'll give you a warning or anything like that.
Because from the story it seems like it's just like a straight-up look, you've been returning too many things.
We're gonna ban you so I get it.
I know that there's cases of abuse out there where people will order things and then immediately return it or something like that.
But I think that people should know at least how much they're able to return, because I think-
Well, I totally disagree.
Really, you don't think people should have an idea?
Amazon came out with a very Explicit return policy.
People would know they could hit that line, one return prior to that or whatever, and then abuse it to that level.
Which is obviously why Amazon does not explicitly state a return policy in that way.
I would at least appreciate a warning or something like that though, because it's just like I'm kinda wary about how much I'm returning now.
I mean, I don't return that much.
But if I get something, I'm wary of, wait, what if this is gonna get me banned off my Amazon?
Because there's a lot of implications of not being able to use Amazon.
Yeah, and the Story mentioned something that I thought really was kinda lousy.
Some guy had a Kindle and wasn't able to download new e-books because he got banned from Amazon.
Look, the thing is is that he did argue to get reinstated, and he did manage to get reinstated.
It's also important to recognize that there are 300 million customers on Amazon.
Which means that, even a tiny tiny percentage of that getting banned, to me that seems well within the likelihood, its a giant global company, somebody's getting banned.>> I don't but that, just because it's so, when they have a massive amount, even if it's a tiny percentage, that's still millions of people.
Malware that hit Gmail last year only effected 0.1% of Gmail users, but that was still 100 million people.
Yeah, if there are millions of people getting banned off of Amazon I would love to hear about that.
So, if you've gotten banned from Amazon, please email me or send me a tweet.
I'd love to hear from you.