"Samsung recalls Galaxy Note 7 phones"
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CNET News Video
CNET News Video
Samsung recalls Galaxy Note 7 phones
Samsung is recalling all galaxy note 7 phones after reports of battery issues began to surface.
The company said that it received 35 separate reports of batteries that either over heated or even exploded.
It's completely stopped selling the device for now and is working with local retailers On exchange and return programs.
The phone has only been on sale for two weeks, and Samsung has reportedly already sold one million units.
This is the second manufacturing issue Samsung's had this summer, following a waterproofing problem with some Galaxy S7 active units.
If you bought a Note 7, reach out to your retailer to find out exactly how to return or exchange the device.
Batteries contain noxious chemicals, so if your battery explodes.
Don't touch it with your bare hands and don't throw it away, either.
Make sure that you take it back to the retailer and let them handle it.
We haven't experienced these problems with our review unit, but we do take the matter seriously, so for now we have removed the star rating from our [INAUDIBLE] review.
We will re-review the phone when Samsung has confirmed that it's fixed the problem.
Make sure that you check back with CNET for more details as this story develops.
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