Lyft accused of ignoring sexual assault reports
2:43

Lyft accused of ignoring sexual assault reports

Tech Industry
[MUSIC] In the past three months, at least 34 women have either filed or joined lawsuits against Lift for not doing enough to protect writers from sexual assault, kidnapping and rape. One lawyer I spoke to is suing Lift on behalf of 19 women for attacks that happened over the past few years. Another lawyer I talked to who's representing dozens of women told me the public would be flabbergasted if they knew how many attacks are happening daily. [MUSIC] The lawyers gave a lot of reasons for why this is happening. right heel drivers are not required to undergo background checks like taxi drivers do. Those include face to face interviews and fingerprinting. Security experts say fingerprint techs are more comprehensive, and it's much more difficult for people to use false identification. But those kinds of checks are more expensive and time consuming. Another issue is that victims say they're often ignored when they report sexual assaults to lift. One lawsuit details a horrific kidnaping and gang rape that reportedly happened in 2017. The victim said she contacted Lyft within 24 hours and Lyft quote, apologized for the inconvenience. She says the company told her that they'd reimbursed her for the detour the driver took and that she wouldn't be paired with him again She said Lyft didn't take them off the platform for months. Lyft has confirmed he's no longer working for the company. [MUSIC] Yes sexual assaults are reportedly happening just as much with Uber, but the lawyers I spoke to said Uber has been more responsive to self complaints And that's avoided lots of losses. Uber has also added more safety features to its app and Lyft has, but the people I talked to said Uber could still do more. [MUSIC] Lyft told me what these writers described as awful and something that no one should have to endure. The company points to new safety features. It's rolled out Twitzup like an emergency 911 button and it says drivers will soon have to take a quote, community safety education course. [MUSIC] Their terms in their advocate say mandatory finger print background would help a lot As with dash board cameras recording every ride. And finally, they say, ride hail companies should report all claims of sexual assault to the police and ban the driver. [MUSIC]

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