December 4, 2008

[ Music ] ^M00:00:09 [ Background Music ] >> Coming up on CNET Live, an international show including Android news from Australia. >> Plus LifeBooks for life in the UK. >> And download dilemmas in South Africa, goes springbuck, CNET Live starts now. ^M00:00:23 [ Music ] ^M00:00:30 [ Background Music ] >> Hey, welcome to CNET Live Tom Merritt alongside with-- >> Molly Wood. Hello. >> Brain Cooley is downstairs actually. >> Yeah, he's here. >> He just didn't want to bother. >> He just can't. >> No, he's on assignment. He is literally on assignment, so it's the crew from this morning's Buzz Out Load, Brian Tong is in the appointed corner. >> Yes, you know what's funny, you guys have both have Macs and I have a PC here right now and people say I'm not a Windows user, come on? >> You don't like [inaudible] in the nook, huh? We need [simultaneous talking]. >> I like the cozy park place just roast some marshmallows 'cause again, this gets going. >> The cozy corner? >> That's nice over there I know. I'd be in the nook next time. >> Alright, good, you guys just get up and swap right now. >> We'll do it. >> We're taking your calls, answering your questions at 888-900-CNET, 888-900-2638. >> That's right, but before we get to those calls, it's time for the Things We Crave. ^M00:01:20 [ Music ] ^M00:01:26 [ Background Music ] >> Things We Crave is brought to us by our good friends at the Crave blog. I believe that Tom is up with the very first item on the list. >> Yes. >> Yeah. What is it? >> We choose life book for life program in the UK. This actually allows you to buy a laptop and keep getting a new one every 3 years for life. >> What? >> For your life. >> You're lying. >> No, I'm--well, not lying. That's what Michelle Thatcher says, maybe Michelle Thatcher is lying and maybe Fujitsu is lying. >> Doesn't sound like something that a company would do? >> There are some catches. You buy the laptop with the 3-year warranty. >> Okay. >> So, that implies you have to buy the warranty maybe. And then you are entitled to trade in the system every 3 years with a 10 percent adjustment for inflammations. So it sounds like there is a little fee every 3 years, but it's a little fee. >> But it's a little fee, who cares? >> And then you get a new laptop every 3 years for the rest of your life. >> I see. That is outstanding. >> Yeah, that's not available in the US yet, but they said if they hear enough feedback, they might actually think about rolling it out in other countries. >> So email them. >> Yes, whatever country you're in email them and you'll get it. >> Alright, well I am craving the latest Android phone, the Non-G1. This is an actual phone running the Android operating system that is coming out of Australia. I'm trying so hard not to say of all places. But it was kind of one of those I've never heard of this company Kogan. They're shipping this phone called the Agora or the Agora Pro. And it's a pretty good looking little thing. It's gonna start--It's available for pre-sale now. It will start shipping January 29th. And it's gonna be, you know, a couple of hundred dollars if you wanna buy it unlocked and bring it here and run it on T-Mobile or AT&T. >> Kogan is a hero for Android. >> Right, I didn't get that. >> He, not he. It is available on the bandwidth that we use for 3G here in the United States, so internationally you could buy it unlocked, pay full price, and get it over here on United States. >> Yes, it's a full quad band phone. And it has some cool features. The Pro is the one that you want. It's probably gonna be about 300 dollars unlocked which is still pretty cheap. And that's the one with the WiFi and GPS. They're both 3G but if you want them [simultaneous talking]. >> I think the base ones not bad if you don't, you know if you don't care about the GPS and WiFi you do get the 3G and the base ones. >> Yeah, that's true. >> You get to save a little money too. >> I know. >> Alright, time for your questions. Don't forget you can send links to your video questions. Just record a video anyway you want, post it somewhere on the web like I don't know YouTube or CBSI or someplace like that. Then send the link to us. The email address is cnetlive@cnet.com. You can do it just like Charlie did. He's here with our first video question from South Africa. [ Music ] >> Hi my name is Charlie Moss from Cape Town in South Africa. My question to you guys is how can I block or preferably password control downloading from the internet to an XP machine. Now, here in South Africa we've been feeling really sad for all the poor Americans who are now limited to 250 gigabytes for that 30 dollars a month whereas here in South Africa, we get 2 gigabytes for 30 dollars a month. So because of this we have to control downloading very strictly, so any advice would be most welcome. And if you got little spare time, if you can give me some advice on how I can stop looking like Mr. Tomato Head on this video, and how we can solve world hunger. Thanks guys. >> Okay, well let's tackle this in reverse order. World hunger? >> Don't know. >> Don't know. Red face? >> Yellow base concealer. >> No kidding? >> It's all about makeup, Charlie. >> You could also, our managing producer, executive producer Bonnie Gannon said that if there's white balancing on your camera. Not a lot of web cameras have them, but if there's white balancing we'll have something white, white balance on that. That could help balance it out. >> That's much more helpful and manly, yeah. >> That's more manly. As far as the traffic control, there are a lot of nanny programs out there, a lot of filters you can get, you can look around that will get--put password controls on the internet. They're usually meant for kids but just look around for net filters. If you wanna do a little more, if you wanna be able to just kind of pocket shape the traffic and say like you can go up to this amount. Traffic Shaper XP is an absolutely free program. I've got it on my screen right now that you can download and it's pretty advanced. You actually can limit speed for bandwidth intensive applications and particular protocols. You can do flexible address and port filtering, realtime traffic monitoring, you can get some statistics, so that's an option for you on XP. And if you've got multiple computers, I don't mean to bring up the tomato thing again, but there's the Tomato router firmware that you can put on your router or DDWRT is another one that will go on to routers and you replace the software that's already on your router. It gives you more control over the internet trafficking through your router. >> Or you can just go ahead and move to the US because our caps are looking pretty good. >> Yeah, no kidding. >> Compared to those 2 gigs. >> Two gigabytes, how do you live? >> Alright let's take some calls, shall we? >> Let's. >> On the line in Pennsylvania is Nathan. Welcome to CNET Live Nathan, what can we do for you today? >> Hey, first of all I think we should kick Brian Cooley off and leave Molly Wood on there. [ Laughter ] >> Oh, bless your heart. Thank you, it's totally winning, it's working. >> This is kind of a two part thing. Which one is--like over text messaging services out there or [inaudible] like ChaCha and Google SMS? >> Now when you say text messaging service, do you mean like requesting information via text message, because that is what the ChaCha and the Google SMS do. >> Yeah, pretty much, [inaudible] anything. I'm a huge fan of things that works over text messages, basically anything. >> Molly is kind of the fan of these sorts of services, you've got a few favorites, I know ChaCha is one of them, right? >> Yeah, ChaCha is one of my favorites because of the ability to basically send a text message that's just a question, any sort of question and they use actual people to look up the answer. You already know about that one, so I will tell you that apparently Google Calendar has an SMS feature that lets you check your calendar when you're on the go. You can send Google quick little text message and you'll get an SMS notification with the information that you want. Kind of searching you're calendar from afar. I actually think Google has several different SMS notification type things, you can do 411 that way. >> Like the GOOG-411. >> 411, yeah. >> GOOG-411. There is also one, you sound kinda young and you're probably not worried about your metabolism just yet. But there's one from diet.com I think that lets you text the food that you are eating and it, particularly it partners with some restaurants so you can type the Applebee's nasty salad. And it would write back with the calorie and fat count in your salad. >> Yeah, and a lot of different services have this as part of their website, so mlb.com, for instance, you can text message to get scores. There's a lot of television networks now that will--you can text message to have them text message you when your shows, favorite shows are on and alerts. So look around for things like that. There's a lot of ways to take advantage. If you had to choose though, just putting to the middle to the floor, ChaCha or Google SMS? >> ChaCha. >> ChaCha, all the way? You use it a lot, don't you? >> ChaCha all they way. It's people looking up the answer for you. It's like your own personal assistance. >> Alright, Nathan, I hope that helps you out. It is the season for a holiday shopping and on a lot of people's wish list this year is a new HDTV with that digital TV transition looming. Now it's a great time to buy one. Here's David Katzmaier with the first look at one you might wanna consider if you're in the market for a 50-inch plasma. [ Background Music ] >> Hi I'm David Katzmaier from CNET and this is the Vizio VP 505 XVT. It's a 50-inch flat panel plasma TV. I wanna go less expensive plasmas in that screen size we reviewed this year. This is a 1080p model, however, so it does have the highest resolution available today. Vizio clad this panel in the standard glossy black finish around the edge of the screen. There is a little bit of touch of color below the screen, this bronze speaker bar here is recessed a little bit, so it's a nice touch. The stand itself though isn't quite as classy. It's just kind of a mat black number that gets the job done. There is no swivel on this stand. Vizio did equip the TV with 4 HDMI inputs, although, unusually 2 are on the side panel. There's also 2 on the back here along with a single component video input which is less than normal as well as a PC input that can take the full 1080p resolution. Vizio's menu system does offer a good amount of options to adjust the picture. You can go in and play with the color temperature for example and customize it to your want. There's also a lot of other advanced picture controls including the advanced game control. We leave most of these off for critical viewing. The TV also features a solid picture in picture which is something that's found on not all that many TVs this year, so that's kind of a plus. When we took the Vizio in the lab though, the biggest plus was its picture quality. We were very impressed by its black level performance. It's among the better plasma we tested this year in that department delivering a nice deep color black. The color accuracy especially after calibration was also nothing to sneeze out. This TV also features HQV video processing which did a really good job in general with standard def and high def materials, so all in all it featured extremely good performance especially for the price. [Background music] That's a quick look at the Vizio VP 505 XVT and I'm David Katzmaier. >> So there you go. That's one option for you and on the line we have a caller who's got some TV shopping question that we might wanna throw in right after looking at that TV. Gary in New York, are you there? >> Hi guys. First, I love the show. >> Thank you very much. >> I was wondering what is the best TV that has a 120 hertz feature for less than 2000 dollars? >> Okay, 120 hertz. You're talking about the refresh rate? >> Yes. >> Yeah. A lot of people don't realize that different TVs not only have different resolutions like 1080, 720, you probably hear those thrown out around a lot but there is a refresh rate that affects the picture quality as well. BT is on this, aren't you? >> Yeah, we did a little hunting for you and also the main advantage of this 120 hertz refresh rate is there's a lot of, you know, motion blurring in the LCD TVs that run at the lower hertz. So by bumping it up it helps with that. Before you look in on TVs though, you really wanna take care of the core stuff like the image quality, the black levels. That's really what you wanna look at. But if you go to, on CNET.com and you go into our TV section we have recommendations specifically for LCD TVs and the top ones are the Samsung LN series. These all have 120 hertz refresh rate as well as the fact that they range in pricing from, you know, around 1200 to 2000 dollars and if you even want to, you know, kind of save money we also love the Vizios for their price point versus image quality and their, you know, nice price TV. So look at that list but really the Samsung LN series. We have, let's see, the sizes that we have on this list range from 46 to 52 inches and they're under 2000 dollars. We find it the right price. So I would definitely point to that direction. I've heard nothing but great things from my friends that have the TVs. So yeah, hopefully that helped you out. >> Alright thanks, Gary. We got another video question for you now. Here's Alex. He's got a printer connection problem. Roll i. [ Swoosh ] >> Hey guys quick question for you that's probably gonna be turned to BT in the nook. I just bought Aluminum MacBook. I'm trying to print to a printer which is shared with a Vista desktop computer and I usually do this in my Vista laptop but I have now switched to the MacBook and I'm trying to print to that printer. Is there anyway to do this without having to buy an AirPort Express or any type of print server like that? Alright, thank you. [ Swoosh ] >> Thanks for the question. You can do that too. Email your video question to CNET Live at CNET.com. >> I think BT in the nook really needs to be your Twitter name. >> BT in the nook. >> But you don't like nook? BT in the corner? >> I think no, what is that? >> That sounds like you got sent somewhere. >> Nook N' Cranny. I mean that's like an English muffin, right? >> Yes, yes. It's actually quite tasty with butter. >> Okay, here we go. So, sorry about that Laurence. Alright, well there's a couple things you can do. First of all, you want to and you might have done this already, enable printer sharing on your Windows Vista computer and then your Mac, you can essentially run the printer wizard to find it. But there's an easier way. It's called Bonjour. It's a protocol from Apple and if you go to Apple's website just search for Bonjour for Windows. It's basically a zero configuration protocol that allows Windows machines and Apple machines to talk to each other over the network. You can run the Bonjour print wizard and it should be able to talk. If that doesn't work out for you let me know. You can email me and hopefully that's what should help you do it. >> Wow, it truly is an international show. You were able to insult our English camera man Laurence and the entire country of France. >> And when a Chinese version speaks French that's international baby. >> All right let's go to the phone. We got time to squeeze in one more call. Dana is on the line in California. Where are you calling from Dana? >> Hi, I'm calling from Palm Desert. >> Oh, is it cool in the desert at this time of year now? >> Yeah, it's really beautiful now because all the golfers are here that's why. >> All right, fantastic. What can we help you with today, Dana? >> Listen, I'm one of the first that got a very, very old CRT Sony wide screen HDTV and I'm trying to move into Blu-ray and I don't have any HDMI either way. I have the Yamaha, a beautiful sound processor. I have 5.1 out. I have a digital out, the Dolby. I have this--the optic thing out for audio. What's the most I can get from the increased sound capacity and picture capacity with no HDMI until I'm able to afford to move up? >> Right. Do you have on the CRTV, you have the component ends? >> Yes, I have two component ends. >> Good, okay. So you're gonna do pretty well then. You'll be able to take advantage a lot of that sounds 'cause you got the optical out. So you're good to go with sound. As far as the video goes, you wanna use those component cables to send the video to your television and you'll be able to get up to 1080i. You won't be able to get all the way to 1080p over component as I understand it but it's gonna look great. So you'll be able to squeeze quite a bit out of that TV. >> What about the advanced audio on the higher definition for the loss of sound and so forth? >> Again, you wanna make sure you've got, you know, a Blu-ray player that allows you to do the optical out or the 5.1 out but, you know, it should be good, right? >> Perfect. As long as I can use that and bring it into a receiver that has no HDMI input. >> Yeah it doesn't--the audio doesn't have to go over HDMI. Molly? >> Okay, okay. Well that sounds like it will do it. Now we'll do that. >> All right. Thanks Dana. >> Thank you so much. Great show guys. >> Thanks a lot. Glad we could help you out. Time to take a quick break but we will be back with the Best of the Web with the way to do voice search on your iPhone that's better than Google. Stick with us. ^M00:16:10 [ Music ] ^M00:16:30 [ Background Music ] >> Hey everyone, I'm Molly Wood, host of CNET TV's Mailbag. Here at the Mailbag, we love to read your letters and emails, the lover mail even the hater mail, and apparently you like it too 'cause when we tried to make the show biweekly, boy, did you raise the seats. So we're back to every week and you can all just calm down. But don't stop writing in 'cause I need you, bad. Look for the new edition of Mailbag every Wednesday at CNETTV.com. ^M00:16:57 [ Music ] ^M00:17:00 >> Welcome back to CNET Live. >> Hello. >> Molly Wood, Tom Merritt, Brian Tong helping to answer your questions. Give us a call 888-900-2638. We actually have a couple lines open. It's not like holiday help desk where you have to like cheat to get on the show because we're not giving away anything. You can actually get in and ask us a question. >> Yeah, we're not given anything away but help. Although before we get to the help, it's time for the Best of the Web. ^M00:17:23 [ Music ] ^M00:17:28 [ Background Music ] >> Best of the Web, of course, an application chosen from our wonderful website webware.cnet.com. Our good friends are writing up this week Vlingo. We were very excited as you know about Google's Voice Search, right? When the Google Voice Search came out for the iPhone you could just hold the phone up to your ear and you can just say some stuff and search and then Google would search and it was amazing. But now Vlingo came out and it's doing the same thing as an iPhone application, a voice transcription service. It doesn't use the accelerometer. So if you can't just raise it to your face. >> Which apparently that's a violation of the SDK to use the accelerometer but they let Google do it. >> Yeah. >> Because Google, they're like Frank Sinatra of the tech world. They get to do whatever they want. >> Yeah, you let Google do whatever they want and that's fine. And so that is missing from Vlingo to make it slightly less cool, however, Vlingo has a couple of extra features. For example, you can via voice update your Twitter and FaceBook. So presumably you can update your FaceBook status or you could actually Twitter using Vlingo. So you just, you know, you punch your Vlingo up. You'd say I'm having coffee with Tom on the -- >> I'm eating a ham sandwich. >> --CNET Live right now and then it would use speech detect to actually update your Twitter feeds. >> Nice. >> I think that's awesome. >> Alright. >> And we went on and on so much about Google that we felt it was only fair to give Vlingo its fair share. >> Alright. Let's get back to your calls at 888-900-CNET and it looks like Steve actually tried to get his call answered on the holiday help desk and is making a second chance at it. Steve? >> Hey guys. >> How is it going? >> I'm gonna haunt you with this question again Molly. >> Hey no. I was-- >> Is this like the question from the last hour after I lost my voice? >> Oh, it was the last hour and I was like can you call back out there because I thought that Cooley and Tom we're gonna have to do it. I know they'll be here again. >> Let's try to help you. >> Alright, bring it. >> Okay, so I have a Dell laptop with running Windows Vista Business and an iPod Touch with the 2.2 firmware. Now on my router which was provided to me by Verizon Fios it's an action tech M124Q router. Actually that's 424 router and when I'm streaming on something like CNET TV which I actually just got kicked off of because--and what happens is when I'm streaming CNET TV it just drops the connection and I have to go downstairs, restart the whole thing, wait for it to boot back up and do that whole thing. >> And this is wireless, right? >> Yeah, this is wireless. >> Now have you tried streaming video directly to the router by plugging directly into it? >> Yes. >> Okay. >> And that works, but it just doesn't with wireless. >> That works fine. >> And what kind of encryption do you have? Is it WEP or WPA or? >> It's W-E-P. >> It's WEP. >> It's the only one that Verizon lets you use. >> Oh, that's nice of them to make you use the less secure one. >> And apparent--and you're, you know, in anticipation of this question, I did do a tiny bit of research and it appears that there is--that's kind of a known problem. There are a lot of forum entries about getting files installed and having that action tech router continue to drop the wireless connection, and it sounds like you can make sure you have the latest drivers for the wireless cards and try different channels. In fact, one forum suggests or says that IRRC channels 1, 6 and 11 are generally the best choices. And then also do the usual cell phone when it comes to routers, cordless phones or neighbors that are really close by. They might be interfering. >> Yeah, changing channels is just a good advice in general if you're having why--drop the WiFi connection problems. It is interesting that it's only on video. >> I know. If it was not only on video I would say, do you have a 2.4 gigahertz cordless phone? Although do you have a 2.4 gigahertz cordless phone 'cause that is an often overlooked router problem, router interference. >> I actually--I think I might. >> Oh, you know what? Check that out first. I mean I know--you say you're only having a problem on video. You might not have noticed it before. >> And maybe just because the video is at a high enough bit rate that it causes the drop. >> And the video stops. You know like if you're online and you have a little hiccup in your connection, you might not notice it but the video is the more obvious one because it actually drops. But yeah, if you got a 2.4 gigahertz phone, that could be interfering 'cause I had to switch cordless phones. It took us forever to troubleshoot what was going on with our connection. >> Because you can go in and you can change what band that router is on. You can try a few different bands to see--you know, if you can match up you have to change it on a router, change it on the card so that they're matching up. But if that 2.4 gigahertz phone is just overpowering things with multipath, it's not gonna matter. You just have to get rid of the phone. So maybe try turning off that cordless phone for a while. See if the problem goes away, just as a troubleshooting step. >> Yeah. >> Okay. >> And then, you know--and then if anything else, try those channels. I--sorry, 1, 6 and 11, just channel switching, channel flipping. >> Yeah. Channel switching is always a good-- >> Always helpful. >> Okay, thank you so much. >> Sure, and I'll also throw a link in the show notes to the DSL reports throwing on people replacing their action tech routers when they finally give up and can't solve it at all. Hopefully, one of these steps will work for you. >> Okay. That would probably be the next step for me. >> Yeah, definitely. Alright, glad we can help you, Steve. >> Alright, thanks so much. >> Thanks for calling back again. Harry Ronan wants to know how to take a DVD he owns and rip it to a format he can view on his iPod on a plane. That's a fair use for a DVD that you legally own. Wilson Tang has the answer, Harry, in Today's Insider Secret. >> So say you got a couple of DVDs like your cousin's wedding that you wanna watch on a long plane ride with your iPod. Well with HandBrake, it's almost too easy to rip DVDs to your iPod. Is it legal? Maybe, sometimes. Well, we'll get to that. ^M00:22:54 [ Music ] ^M00:23:02 [ Background Music ] >> First, download and install the program HandBrake either from our own download.com or directly at handbrake.fr. Then launch HandBrake. Insert your DVD. HandBrake will automatically set the longest clip, but you can always pick whatever one you want down to the chapter. HandBrake does have a lot more advanced features, but if you know what the difference between a B frame and a P frame is, then you don't need this Insider Secret. What you should concern yourself with is the presets. The preset buttons in the upper right corner lets you quickly choose the right output format for either your iPod, PSP or even your Xbox 360. In this case, we're gonna select iPhone/iPod Touch. Once your preset is selected, just press start. Generally speaking, it will take about 1 to 2 times a lengthier movie to encode. But it's worth a way to be able to watch your legal home DVDs in iTunes or in your iPod. Now for the elephant in the room, in the US you can arguably use HandBrake to back up of your legally purchased commercial DVD titles if they're not encrypted. It's called fair use but it's a gray area. However, if you're DVD is encrypted which most are, it is against the law in the US to circumvent the encryption even if your software makes it possible, so don't go breaking any laws. If you're not in the US, the laws do vary. So you might wanna check into it further. That's it for this Insider Secret. I'm Wilson Tang with CNET.com. [ Music ] [ Background Music ] >> They make them dress like that in New York, you know, he's always got to have the coat on. >> Yeah. >> He has good hair. They're dressier there. >> Yeah. Alright, let's squeeze in a couple of the last calls on the line from Minnesota, I believe. Anthony, where are you calling from? >> Minneapolis. >> Minneapolis is a fine town, home of prince. What can we do for you? >> Yeah, I recently bought the BlackBerry Curve but originally I was going to get the BlackBerry Pearl. I was wondering, which do you prefer, the BlackBerry curve or the BlackBerry Pearl? >> Let's go to the BlackBerry hater in the room. [ Laughter ] >> Which do you hate less, the Curve or the Pearl? >> Which do I hate less? Well, so you said you bought the Curve, right? >> Yeah. >> And it's interesting 'cause a lot of people do love the Pearl, but the main reason to go for the Curve over the Pearl is, well, for one thing it has GPS, but the Pearl has that sure type keyboard which is not in the full QWERTY keyboard. So that actually for me was--is kind of a deal breaker. This is the weird thing about BlackBerry though is that they make you--you have to make these awful choices. Like the Curve has GPS but no camera as far as I know and the Pearl has a camera but no GPS and then no full QWERTY keyboard. If I had to choose between these two evils, I guess I would go for the Curve 'cause I would much rather have the QWERTY keyboard and the GPS is a pretty cool feature. But then it just maybe mad 'cause it-- >> Well actually, my Curve has a camera but it doesn't have a GPS? >> Right. >> Different carriers will have you. >> Oh, different carriers have different features. That's okay. >> Yeah. >> Well then--yeah in that case-- >> Its receivable, it's 320. >> Oh, well, in that case I think you made the right choice. Yeah, I mean, I would much rather have that QWERTY keyboard over the sure type. And if you didn't have to make those future tradeoffs then, you know, good on you. >> There you go, Anthony. >> Although personally, I dumped my Curve for an iPhone but-- >> Sleep peacefully now. >> Do your own thing. >> Molly Wood has said you made the right choice. So that's all you need to know. Let's take in one more call from Kevin calling from somewhere in our home state here in California. Hey, Kevin, thanks for calling in the CNET Live. >> Hey guys. So I'm trying to buy a Drobo disk enclosure. >> Yup. >> And I wanna know the best place to buy the disk that go inside of it are and the compact disk. >> Okay, for anybody who doesn't know, the Drobo is an enclosure that allows you to put multiple drives in and you can even hot swap them as you get bigger drives. It's kind of meant for you to take the old drives you got lying around the house and put them in there. But if like Kevin here, you need to find a source for the drives. I would shop around online. There's a--Newegg has good deals on hard drives. Drive Solutions is a place where I bought replacement drives for my laptops in the past and they sometimes have good--good bargains. Our own shopper.com here at CNET is a place to just look up hard drive and you can, you know, compare. There are other comparison engines out there as well. What's the one--the other one that shopper-- >> Shopper.com. >> Besides shopper? >> Shopper.com. >> That I just mentioned. [ Simultaneous Talking ] >> There's one called next something or other next-- >> NexTag. >> NexTag. >> NexTag. >> NexTag. >> So a lot of times I like to triangulate. I go to Shopper, I go to NexTag. >> Yeah. >> And there's another one that recently-- >> There's Shopzilla too. >> PriceGrabber? >> Huh? PriceGrabber, yeah. >> PriceGrabber and then there's one called Shopzilla. >> Yeah Shopzilla. So you got a ton of places you can try to punch in. See if you can find the best bargain. And then another way to go is a little tiny bit riskier would be to go into eBay and look for somebody just getting rid of spare drives. Thing is you're not--you don't get any warranties with those, but you might get them much cheaper. >> So, Tom is--is eSATA the same thing as SATA or is that? >> eSATA is a version of SATA, yeah. >> And all the IDE disk drives are the same thing or are those--there's the difference? >> They're not all the same thing. So you wanna--you wanna investigate and make sure that they work with the Drobo, yeah. >> Okay, thank you. >> Alright man. I appreciate that, Kevin. Also, we got one more--a time for one more video. >> Yes. >> This isn't a video question, it's a video comment. It's a thank you. As many of you know, last Friday we were busy with the Holiday Help Desk show. We answered more than 150 calls, video and webcam questions, and gave away 8 iPod Touches. One of them went to Roberto. >> Hey, Tom and Brian, I just wanted to take a moment to say thank you for the iPod Touch that I won last Friday during the call-in show. Apparently when you tried to contact me, I wasn't around and so I felt terrible that I didn't get a chance to say thank you. So I just wanted to drop this note today on CNET Live to thank you and the folks at CNET for picking me. I never win anything and I was just ecstatic to know that I won this prize. And I'm sorry, I was really hoping that I get a chance to call in today but I'm not around today to be able to do that. So, thank you so much. Take care. Bye-bye. >> That's so nice. >> That is so nice. >> Well thank you, Roberto, and thanks to everybody else who won. Congratulations. Holiday Help Desk is 10 hours long and that always makes this show seems so darn short when it comes around. >> I know. I was actually just thinking that I was like, "Oh really, are we almost done?" Yeah, we're done. >> Yeah, we're done. >> Yeah, that's a wrap. >> But we will be back next week at our normal time, Thursday, 4 PM Eastern time, 1 PM Pacific and-- >> 9 PM London time. Got to show love for my chaps out there. >> Ahoy. [ Simultaneous Talking ] >> Ahoy, good day mates. >> Bye. >> Bye chappies. ^M00:29:30 [ Music ]