"20-minute Uber ride cost over $14,000"
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CNET News Video
20-minute Uber ride cost over $14,000
Uber charged over $18,000 Canadian dollars for a 20 minute ride.
A Twitter post from December 9th is making the rounds.
In it Twitter user Emily Canard posted a screenshot of a bill from Uber.
The ride lasted 5:14 to 5:35 PM in Toronto.
The cost of the ride was $18,518 Canadian dollars, and $0.50, which translates to around $14,400 US.
The bill belonged to a friend of [UNKNOWN].
The friend tried to dispute the charges, but apparently was not given a refund immediately.
After the Twitter post went online, it received a bit of attention, being re-tweeted and liked over 200 times each.
Uber said there was an error, and we've provided a full refund.
We sincerely apologized to this rider for his experience.
We have safeguards in place to prevent something like this from happening.
And we're working to understand how this occurred.
In the past, Uber has taken flak for its surge pricing.
The company charged four times the price during a hostage situation in Sydney, Australia.
After some social media backlash, Uber Sydney gave away rides for free.
So was this 18,000 Canadian dollar charge about surge pricing?
Uber says no On December 11 Uber told the National Post, a Canadian publication, that the over-charge was due to a driver error and not a technical issue.
Are you still using Uber, or have you jumped to another service like Lyft?
Let us know.
For more coverage check out cnet.com.
I'm Iyaz Akhtar and I'll see you online.
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