Verizon, Sprint join AT&T, T-Mobile in pulling Galaxy Note 7

You can no longer buy a Samsung Galaxy Note 7 phone from any of the four major US carriers.

Roger Cheng Former Executive Editor / Head of News
Roger Cheng (he/him/his) was the executive editor in charge of CNET News, managing everything from daily breaking news to in-depth investigative packages. Prior to this, he was on the telecommunications beat and wrote for Dow Jones Newswires and The Wall Street Journal for nearly a decade and got his start writing and laying out pages at a local paper in Southern California. He's a devoted Trojan alum and thinks sleep is the perfect -- if unattainable -- hobby for a parent.
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Roger Cheng
2 min read
Watch this: Toxic Galaxy Note 7 can't be trusted, production suspended

The Note 7 is no longer available from any US carrier.


It's increasingly difficult to buy even a "safe" Galaxy Note 7.

Verizon and Sprint confirmed that they are no longer selling the replacement version of the Note 7, joining AT&T and T-Mobile, which both nixed the phone from their lineups on Sunday.

It's the latest development in what is increasingly a nightmare scenario for Samsung. The company had sought to repair its reputation by distributing and replacing faulty Note 7s -- which showed the ability to catch fire -- with safe replacement versions. But with reports of the replacement versions also heating up, Samsung said it will temporarily stop production of the device.

"Given recent issues reported in the media, Sprint is halting sales of replacement Note 7 devices pending the conclusion of the investigation by the U.S. Consumer Product Safety Commission and Samsung," said a Sprint spokeswoman.

Verizon simply said it was no longer offering the phone.

The carriers have all offered to replace existing Note 7 units for other phones.

Best Buy also said it's stopped selling the phones. "Customers can visit a Best Buy store to return or exchange their Note 7 for a different phone of their choice," a company spokesman said.

Samsung, meanwhile, said it is still working with authorities on the matter.

"We recognize that carrier partners have stopped sales and exchanges of the Galaxy Note7 in response to reports of heat damage issues, and we respect their decision," the company said in a statement. "We are working diligently with authorities and third party experts and will share findings when we have completed the investigation."