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RIM's co-CEOs: Their employees didn't like them either

An informal survey of RIM employees found that, like the company's customers and Wall Street, they weren't so hot about the job co-CEOs Mike Lazaridis and Jim Balsillie did running the show.

Roger Cheng Former Executive Editor / Head of News
Roger Cheng (he/him/his) was the executive editor in charge of CNET News, managing everything from daily breaking news to in-depth investigative packages. Prior to this, he was on the telecommunications beat and wrote for Dow Jones Newswires and The Wall Street Journal for nearly a decade and got his start writing and laying out pages at a local paper in Southern California. He's a devoted Trojan alum and thinks sleep is the perfect -- if unattainable -- hobby for a parent.
Expertise Mobile, 5G, Big Tech, Social Media Credentials
  • SABEW Best in Business 2011 Award for Breaking News Coverage, Eddie Award in 2020 for 5G coverage, runner-up National Arts & Entertainment Journalism Award for culture analysis.
Roger Cheng
Mike Lazaridis (pictured above) and co-CEO Jim Balsillie didn't have the best approval ratings among RIM employees. James Martin/CNET

It wasn't just consumers and Wall Street that had a problem with Mike Lazaridis and Jim Balsillie; it turns out they weren't so popular with Research in Motion employees either.

That's according to a survey of more than 120 reviews from RIM employees taken by Glassdoor, a career-focused site that provides a glimpse at jobs and companies.

According to Glassdoor, Balsillie and Lazaridis received from their employees a 48 percent approval rating, and a 52 percent disapproval rating. On average, a CEO gets an approval rating of 62 percent, the site said.

RIM said late yesterday that its CEOs were stepping down amid mounting pressure from shareholders. Taking their place is Thorsten Heins, their low-key chief operating officer, who was handpicked to be their successor.

Beyond making his case to investors and consumers that RIM is still on track to turn itself around, Heins will have to reinvigorate his staff as well. According to Glassdoor, common complaints involve the lack of communication from senior management, a glut of senior managers, and the need for more direction.