Patchy day for BigPond users

Users of Telstra's turbulent BigPond ADSL network and cable service are facing yet another day of connection problems, which first surfaced Thursday night. A message posted on Telstra's service status page Friday morning says the BigPond ADSL network is having service difficulties. "Technicians are treating it as a priority," the statement says. The BigPond cable service is also experiencing difficulties, affecting customers in Queensland. The status page says customers may experience a slow response with the BigPond broadband cable service. ZDNet reported last week that Telstra had scheduled a 16-day planned outage due to commence Aug. 7. However, no planned outages were scheduled for Friday. Telstra has been contacted for comment. Staff writer Megan McAuliffe reported from Australia