Moto G Play (2023) Review: Low Price, Lots of Compromises

5.0/ 10
SCORE

Moto G Play (2023)

$100 at Amazon

Pros

• Long battery life
• Clean version of Android 12
• Three years of security updates

Cons

• Frequent lag, issues loading software
• Questionable refresh rate
• No "twist to open camera" gesture

The Moto G Play for 2023 costs $170 (or even less at Amazon), making it one of the cheapest new phones you can get right now, and without the bloatware or wireless carrier restrictions we sometimes see on lower-priced devices. With a decent set of specs for the price -- including a triple camera system with a 16-megapixel main camera, a 6.5-inch display with a 90Hz refresh rate and a 5,000-mAh battery that provides nearly three days of battery life -- this should have been an attractive option for anyone looking for a decent, no-frills phone.

However, this phone has a number of performance issues that make it frustrating to use. And on top of that, Motorola chose to drop one of its best Moto gestures: twisting the phone to quickly open its camera. While some might consider these gestures a gimmick, they have been a signature element of Motorola's phones for nearly a decade. Other gestures like "chop to turn on flashlight" are still here, making the absence of the camera gesture even more glaring.

Despite these important drawbacks, the 2023 Moto G Play does have some positive attributes. The battery life is great, the software is a fairly clean version of Android 12 and you'll find rare ports like a headphone jack and microSD card slot for storage expansion. But the phone will only get one major software update to Android 13, which is less than I'd like to see but typical for this price range, as well as three years of security updates. 

Yet every perk I list comes with another problem, which is important to consider if you're tempted by the Moto G Play because of its low price. 

Moto G Play design and performance

The Moto G Play looks nice for a phone that costs just $170. The Navy Blue color of its plastic body provides a hint of personality, while the phone's low-resolution 720p display includes a screen cutout for the 5-megapixel front-facing camera. The fingerprint sensor is located in my favorite spot on an Android phone -- the back. 

But the problems begin once you start using the phone. The phone's MediaTek Helio G37 processor and 3GB of RAM weren't powerful enough to juggle multiple apps easily. In some cases, it wouldn't even load certain apps. This was particularly bizarre considering it loaded a 3D game like Crazy Taxi (admittedly an oldie but still a goodie), but couldn't run other modern 2D games like Exploding Kittens. With the phone's tiny 32GB of storage, I'm lucky to even fit a couple games onto the Moto G Play, although there is a microSD card slot for storage expansion.

Email, news and video-streaming apps fared better in terms of performance, but not by much. Even though the Moto G Play touts a 90Hz refresh rate, which should smooth out animations, there is a lot of noticeable lag. I couldn't even tell when the refresh rate reached 90Hz. The Settings menu lets you choose between "Auto" and "60 Hz," with the former dynamically changing the refresh rate based on what you are doing. Having an auto setting does make sense, but a lot of the cheaper Android phones I've used also include the option to set the phone to a consistent 90Hz, alongside a 60Hz option for preserving battery life.

This brings me back to the phone's 5,000-mAh battery -- a bright spot considering it easily lasted two days on a full charge during my testing. I think it's possible for the battery to make it to a third day, mostly because of how underpowered this device is. I typically got around three hours of screen time per day on the device during my testing, which included streaming, shooting photos and trying to play games for this review.

During a more active session on the phone, in which I streamed 22 minutes of a TV show at 100% brightness and then took a 24-minute video call, the battery dropped from 59% to 46%. On less active days, in which the phone was used primarily for listening to music while commuting, reading news articles and light texting, I could end the day with just over 50% remaining.

Charging times for the phone are generally less impressive than battery life. With the included 10-watt charger, it typically took just over an hour to charge from zero to 50%. Getting to 100% would take just over 2 hours, 30 minutes. When I tested charging speeds with my 18-watt charger, the results were slightly faster. The phone would get from zero to 66% after an hour and finish charging just past the two-hour mark.

Moto G Play cameras

The Moto G Play has a triple-camera system anchored by a main 16-megapixel camera, which is accompanied by a 2-megapixel macro camera and a 2-megapixel depth sensor. But photos are consistently fuzzy, whether I took them indoors, outdoors, in bright environments or in the dark.

While it was nice to see Portrait mode on a phone at this price, I can barely see much of a bokeh effect in my photos. This is especially true when using the 5-megapixel front-facing camera, in which my photos looked consistently muddy.

I took the Moto G Play with me to Taco Bell -- because yes, I'm going to go eat cheap food while reviewing a cheap phone. I had my friend take photos of me using the phone's Portrait setting. You can sort of see a light blurring effect in the background, but it's hard to perceive. 

In another selfie taken at a restaurant with better lighting than the Taco Bell, I found the selfie camera to have a tough time keeping me in focus.

And when taking photos of my friend's dog Daisy, the rear cameras struggled to capture much detail of her fur, even when she sat still. In the best of conditions, the phone's cameras struggle to take sharp photos.

I compared the photos taken on the Moto G Play against the same images taken on the $160 Samsung Galaxy A03S, and found the picture quality to be roughly comparable for simple static shots. When shooting a bookshelf at CNET's office, the Moto G Play got slightly more detail of the book covers than the Galaxy A03S, with the latter phone's image appearing a bit darker. 

However, when it comes to a photo with lots of detail and color, such as with this plant wall, the Moto G Play struggles to discern between the different shades of green. Meanwhile the Galaxy A03S performs much better with discerning the darker green shades from the lighter ones, making for a dramatically different photo.

Neither phone's camera performs especially well, which is a common theme among phones that cost under $200. For me, this places the Moto G Play's camera photos squarely into the category of being acceptable for group chats, but not much else. It's going to take a lot of really good lighting and steady hands in order to make the most of these cameras, and that's more effort than most people are going to want to make.

There are better options, even when you want to save money

Even when you're looking for the cheapest possible phone, your device still needs to run most apps without issue and take decent-looking photos. I wouldn't expect a phone that costs less than $200 to run Fortnite at the highest graphics settings, but I am expecting to use apps with minimal lag. While phones at this price are also typically lighter on features, the perks that are available should bring noticeable value to the experience. The Moto G Play's Portrait mode and high refresh rate don't succeed in this regard.  

Instead of buying the Moto G Play at $170, you're probably better off saving $10 and getting the $160 Samsung Galaxy A03S. While that phone also has unimpressive cameras, it was at least able to multitask more easily.

Although I haven't reviewed it yet, you might also consider the $199 Samsung Galaxy A14 5G, since it has 64GB of storage and 5G connectivity. Later this year, a number of TCL 40 phones will arrive in the US, which will include 5G and 128GB of storage for under $200. Those devices might be worth waiting for if you aren't in dire need of a cheap phone right now.