Google Allo shuts down today. Here's how to save your chats

Preserve your messages before saying goodbye to Allo.

Shelby Brown Editor II
Shelby Brown (she/her/hers) is an editor for CNET's services team. She covers tips and tricks for apps, operating systems and devices, as well as mobile gaming and Apple Arcade news. Shelby also oversees Tech Tips coverage. Before joining CNET, she covered app news for Download.com and served as a freelancer for Louisville.com.
  • She received the Renau Writing Scholarship in 2016 from the University of Louisville's communication department.
Shelby Brown

Today is the last day for Google Allo.

Jason Cipriani/CNET

Google Allo, the search giant's smart-messaging app, is shutting down Tuesday.

In December, Google announced it was shutting down Google Allo in March. If you go to Allo's website Tuesday, you'll see a banner across the top saying goodbye.  

The company's plan is to focus instead on its  Google Duo  video-call app and Messages, as well as Hangouts Chat and Meet for G Suite customers. 

You can still save your Allo chats before the service is put to rest. To do so, you must have the latest version of Allo.

  1. Open the app

  2. Tap Menu and then tap Settings

  3. Tap Chat

  4. Select either Export Messages from Chats or Export Stored Media from Chats. Exporting messages from chats won't include photos or videos. Exporting media will save photos, videos and other files.

  5. Choose where you want to store the files. The messages will save as a CSV file and media attachments will save as a zip file.

  6. Find where you downloaded the file once it completes

Anything you don't export will be deleted. If you previously backed up files to your Google Drive , they'll be inaccessible after Allo goes offline. 

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