At WWDC 2019, Apple touts Sign In as convenient without privacy hit
Bud Tribble, vice president of Apple’s software technology business, says even free services need to respect privacy, a shot at Google and Facebook.
Roger ChengFormer Executive Editor / Head of News
Roger Cheng (he/him/his) was the executive editor in charge of CNET News, managing everything from daily breaking news to in-depth investigative packages. Prior to this, he was on the telecommunications beat and wrote for Dow Jones Newswires and The Wall Street Journal for nearly a decade and got his start writing and laying out pages at a local paper in Southern California. He's a devoted Trojan alum and thinks sleep is the perfect -- if unattainable -- hobby for a parent.
ExpertiseMobile, 5G, Big Tech, Social MediaCredentials
SABEW Best in Business 2011 Award for Breaking News Coverage, Eddie Award in 2020 for 5G coverage, runner-up National Arts & Entertainment Journalism Award for culture analysis.
Connie Guglielmo is a senior vice president focused on AI edit strategy for CNET, a Red Ventures company. Previously, she was editor in chief of CNET, overseeing an award-winning team of reporters, editors and photojournalists producing original content about what's new, different and worth your attention. A veteran business-tech journalist, she's worked at MacWeek, Wired, Upside, Interactive Week, Bloomberg News and Forbes covering Apple and the big tech companies. She covets her original nail from the HP garage, a Mac the Knife mug from MacWEEK, her pre-Version 1.0 iPod, a desk chair from Next Computer and a tie-dyed BMUG T-shirt. She believes facts matter.
ExpertiseI've been fortunate to work my entire career in Silicon Valley, from the early days of the Mac to the boom/bust dot-com era to the current age of the internet, and interviewed notable executives including Steve Jobs.Credentials
Member of the board, UCLA Daily Bruin Alumni Network; advisory board, Center for Ethical Leadership in the Media
With its Sign In with Apple -- an alternative to single sign-on services offered by rivals Facebook and Google, unveiled at the company's WWDC keynote --
says it's offering a new way to vouch for your identity with your favorite apps or services.
But it's more than that. Sign In is also a direct challenge to the idea you need to "pay a heavy privacy price" for the convenience of a sign-on service, says Guy "Bud" Tribble, vice president of software technology at Apple. While its rivals track you so they can keep tabs on your online activities and collect personal info, Apple and CEO
have said that privacy is a "fundamental human right."
"It's not rocket science to say, 'Hey wouldn't that be great to have that without the tracking part of it,'" Tribble said in an interview after the new service was unveiled to applause at Apple's Worldwide Developers Conference on Monday. "Our whole point of view is giving more control to the user over things like their data."
Watch this: Everything Apple announced from its WWDC 2019 keynote
As part of the sign-in service, Apple will also generate a random email linked to third-party apps if you don't want to give up your own email. That way app developers can stay in touch without actually capturing your address. Sign In will work on Macs, the Apple Watch and iOS, the mobile operating system that powers the
It's also part of Apple's ongoing plan to make privacy one of its key selling points in direct contrast to its rivals, which use sign-on services to help craft a profile of users so they can better serve lucrative, targeted ads as part of what some are calling surveillance capitalism. Since Apple generates its revenue from the sale of devices and services, and not ads, it isn't as interested in your information.
Returning to Apple's WWDC after 20 years, now with 5 OSes instead of 1
Get all the latest from WWDC
That's put a spotlight on Facebook and Google, which do make the majority of their money on personalized ads. Facebook CEO
and Google CEO Sundar Pichai have stressed during their own developer conferences in the last few months that they too care about your data and are working on building more privacy protections into their products.
"We're not really taking a shot at anybody," Cook said in an interview with CBS News' Norah O'Donnell. "We focus on the user. And the user wants the ability to go across numerous properties on the web without being under surveillance...I actually think it's a very reasonable request for people to make,"
Google declined to comment on Apple's sign-in feature, while Facebook didn't comment.
A natural extension
Sign In came about partly because some of Apple's own employees started questioning these services and whether it could do better. "Some of us have probably used social media single-sign on ourselves," Tribble said with a chuckle.
Apple got its start by giving people more control over their computing, said Tribble, a member of the original Macintosh design team. So giving people more control over their data is a natural extension, he added.
WWDC 2019: A quick visual recap of Apple's Worldwide Developers Conference keynote
Another WWDC announcement, an update to
13 that will allow you to only let an app track your location once, is a way of subtly showing users how their location data might be used, Tribble said. While the goal is to design user interfaces and experiences that ask your permission each time an app asks for personal information and spell out how that data is being used, he acknowledged, "our job is never done."
But it starts with companies acknowledging that it's their job to help consumers understand what's going on with their data. Tribble believes Apple has led in this area.
"Apple has done more than most in pushing our industry forward and being an example of how to do that," he said.
Taking privacy seriously
Apple reviews 100,000 apps a week, and Tribble said the company rejects 40 percent of those apps -- many for privacy reasons. The company has made it a priority to stamp out apps that try to fool users, or seek out permissions on your phone they have no right to ask for.
That's not to say there isn't an opportunity to do business with Apple. He talked about a technique called "privacy-protected ad-click attribution," or a way for Apple's Safari browser to track what ads you've clicked but mask your specific details as it sends the information to advertisers.
It's a middle ground between browsers that let trackers run loose and more privacy-focused options like the Brave browser. It's also an example of the kind of innovation that leads to protecting your data even if a service is free, Tribble said.
Tribble, meanwhile, supports privacy regulation and believes the European Union's General Data Protection Regulation, which just passed its first year on the books, is a good model. He said he hopes US regulators learn from it, noting that
"got a lot of things right."
Under Apple's system, the video would go through a HomeKit-enabled device, which handles the object detection and analysis, and then encrypts the video and sends it to Apple's servers. Unlike other smart home video companies, Apple has no way to see the video. The user can access the video with a unique key to decrypt the footage, he said.
Likewise, the company also introduced its HomeKit Routers program, which is a deal with routers makers to put up firewalls around connected devices in the home.
"The last thing you want is a home with lightbulbs and switches open to the wide internet," Tribble said.
It's one of the many areas where Apple is trying to put a stake in the ground in privacy.
"We've been taking this approach for years," he said. "That's not something we just came up with in the last year. That gives us the different perspective than some of the other companies who are coming at this recently."
CNET's Queenie Wong and Richard Nieva contributed to this report.
The story originally published at 8 a.m. PT.
Update, 12:27 a.m. PT: Adds comment from Tim Cook. 11:25 a.m. PT: Adds background and details about Apple's policy.