Apple offers free iPhone 6S battery replacement

A limited number of iPhone 6S devices, made between September and October 2015, may unexpectedly shut down.

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CNET editor Dong Ngo has been involved with technology since 2000, starting with testing gadgets and writing code for CNET Labs' benchmarks. He now manages CNET San Francisco Labs, reviews 3D printers, networking/storage devices, and also writes about other topics from online security to new gadgets and how technology impacts the life of people around the world.
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Apple says a small number of iPhone 6S devices may unexpectedly shut down.

Sarah Tew/CNET

Apple is offering a free battery replacement for iPhone 6S handsets that have power issues.

On Sunday, the tech giant launched a support program after reports that some iPhone 6S handsets would spontaneously shut down, even when the battery is charged, and only turn back on when plugged in.

"This is not a safety issue and only affects devices within a limited serial number range that were manufactured between September and October 2015," reads the support page. Apple didn't immediately respond to a request for comment.

The safety of phones is likely on the mind of many consumers after Samsung had to recall its Galaxy Note 7 twice this year due to overheating batteries causing fires and explosions.

If you believe your device is effected, you can contact Apple online or visit an Apple store to find out if it's eligible for a free battery replacement.