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Why do you STILL have a Galaxy Note 7? (The 3:59, Ep. 164)

Seriously, we want to know why thousands of people are still holding onto their potentially explosive phones. Also on the podcast, we chat about why governments are so bad at social media.

Alfred Ng Senior Reporter / CNET News
Alfred Ng was a senior reporter for CNET News. He was raised in Brooklyn and previously worked on the New York Daily News's social media and breaking news teams.
Roger Cheng Former Executive Editor / Head of News
Roger Cheng (he/him/his) was the executive editor in charge of CNET News, managing everything from daily breaking news to in-depth investigative packages. Prior to this, he was on the telecommunications beat and wrote for Dow Jones Newswires and The Wall Street Journal for nearly a decade and got his start writing and laying out pages at a local paper in Southern California. He's a devoted Trojan alum and thinks sleep is the perfect -- if unattainable -- hobby for a parent.
Expertise Mobile, 5G, Big Tech, Social Media Credentials
  • SABEW Best in Business 2011 Award for Breaking News Coverage, Eddie Award in 2020 for 5G coverage, runner-up National Arts & Entertainment Journalism Award for culture analysis.
Alfred Ng
Roger Cheng
3-591400.jpg
CNET

Samsung is ready to reveal some more details on why its Galaxy Note 7 have been exploding, but there's a bigger mystery at hand: Why are so many people still using the potentially fiery phones?

Verizon reported that thousands of its customers could still be holding onto their Galaxy Note 7 devices, even after Samsung held a worldwide recall and essentially bricked the phones. Verizon is even taking desperate measures now and planning to reroute all non-911 calls to its customer service line, where they can return the phones.

Also on the podcast, we discuss what President Barack Obama's clemency for Chelsea Manning could mean for NSA whistleblower Edward Snowden. And if you've ever noticed that your government sucks at social media, there's a good reason why.

The 3:59 gives you bite-size news and analysis about the top stories of the day, brought to you by the CNET News team in New York and producer Bryan VanGelder.

Check out the extended shows on YouTube.

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