A metaverse-based hybrid could replace the office.
Dan AckermanEditorial Director / Computers and Gaming
Dan Ackerman leads CNET's coverage of computers and gaming hardware. A New York native and former radio DJ, he's also a regular TV talking head and the author of "The Tetris Effect" (Hachette/PublicAffairs), a non-fiction gaming and business history book that has earned rave reviews from the New York Times, Fortune, LA Review of Books, and many other publications.
"Upends the standard Silicon Valley, Steve Jobs/Mark Zuckerberg technology-creation myth... the story shines." -- The New York Times
ExpertiseI've been testing and reviewing computer and gaming hardware for over 20 years, covering every console launch since the Dreamcast and every MacBook...ever.Credentials
Author of the award-winning, NY Times-reviewed nonfiction book The Tetris Effect; Longtime consumer technology expert for CBS Mornings
CES 2023 feels the same and also quite different. Fancy, new, and outright weird tech fills the Las Vegas showroom halls I've visited many times before. But in the three years since I was last here in person, the world has changed quite a bit. Especially the way we work.
It may take a little digging under the surface, but this year's CES show has a lot to say about the great shift toward hybrid and remote work, in everything from better video conference tools to attempts at building a metaverse-infused, mixed-reality workspace.
Meetings in the metaverse
The metaverse office concept, at least according to one definition, is a shared collaborative space where one can participate via several means: virtual or augmented reality, 3D displays, standard laptop, tablet and phone screens; or in-person through things like smart whiteboards that work across all these different experiences.
Dell has become a leader in showing off concept pieces and prototypes during CES, and this year, its Concept Nyx (the same name Dell uses for gaming prototypes) tackles that version of the metaverse head on. At a pre-CES preview, I was able to participate in a faux meeting by creating a 3D avatar for others to see, and also by sitting in front of an autostereoscopic display (allowing you to see in 3D without special glasses) that gave me a 3D view of a project. After that, I donned a VR headset to feel like I (or my avatar) was actually in that shared space and writing on a whiteboard with my VR controller. And after that, I was able to use a slate-style tablet to interact with the real-world version of that same whiteboard, but without wearing a headset.
None of this is close to being a shipping product anytime soon, and like many things at and around CES, the hardware is carefully labeled as "conceptual." Of that batch of products and experiences, the oversize, glasses-free 3D display, using eye-tracking hardware to make the 3D image actually look decent, seemed like the part with the most workplace potential.
Gamers go first
Much new PC technology is driven first by the gaming audience, which has a tolerance for gear that can be both expensive and experimental. That's why ideas like VR and autostereoscopic 3D often show up in gaming hardware first, before moving into more practical products for your nongaming hours.
For example, this CES saw several new 18-inch gaming laptops, a screen size that's been virtually extinct since the early 2010s. The first of these bigger screens are in gaming laptops from Dell, Razer, Asus and Acer, but there's obvious crossover appeal for hybrid and remote workers who want the flexibility of a laptop but with a larger screen that feels more desktop-like. Razer laptops, with their minimalist styling, are especially popular with gamers and creative pros alike. I would not be surprised to see more professionally pitched laptops eventually grow into that new 18-inch size.
Asus also leaned into glasses-free 3D with its new ProArt Studiobook and Vivobook Pro laptops. Both, similar to Dell's display prototype, use eye tracking to make 3D viable. And those devices are aimed at artists and designers, not gamers. Acer also has a similar eye-tracking 3D laptop aimed at gamers, called the Predator Helios 300, as well as a professional display from 2022 called the Acer SpatialLabs View with that same technology.
The most welcome trend in both consumer and commercial laptops from the past two years continues unabated, I'm pleased to say. Nearly every new laptop we saw defaulted to a full-HD 1,080-resolution webcam, rather than the wimpy low-res versions that were common prepandemic.
Even better, it's considered such a standard feature that PC makers hardly feel the need to call it out anymore. It was way too long in coming, and low-res webcams made that first year of remote work in 2020 more difficult than it needed to be for many. But now that we've normalized the hybrid workplace and accept video meetings as equal to in-person ones, I'd call it one of those subtle but important changes to how we work that's making life just a little bit easier.