In this article:
- Verizon and T-Mobile 5G Home Internet plans
- Plans and prices comparison
- Coverage map
- Deals and promotions
- Customer satisfaction
- Final verdict
5G continues its national rollout, offeringat higher, faster frequencies than 4G LTE. That's a big deal for our and other connecting over cellular airwaves. It could be a game-changer for home networking, too. With the that rival cable and fiber internet service providers -- plus the added appeal of straightforward, consumer-friendly terms that ditch data caps, equipment fees and the like -- 5G is shaping up as one of the most exciting things happening to residential internet in years.
Of course, that also depends on whetheris available at your address. 5G signals don't reach everywhere, and even when they are. That said, are the providers doing the most to expand the technology's availability for home internet use. (Note: For now, is sticking with fiber and DSL to bring homes online.) Both providers offer that promise fast speeds and simple terms at an affordable rate. In some areas, you might even find that your home is serviceable by each of them, as CNET's own .
Time will tell how much 5G stands to disrupt the ISP category. Let's look at how Verizon 5G Home and T-Mobile Home Internet match up.
Verizon 5G Home Internet uses ultrawideband 5G technology to deliver max download speeds close to 1 gigabit and average download speeds of 300 megabits per second. That's the fastest average download speed delivered by a major fixed wireless provider. What it sacrifices is coverage, as it's currently available to about 30 million households nationwide. That said, the provider aims to continually increase that number to reach 50 million by 2025.
T-Mobile Home Internet is fairly new on the block: CNET took an early look at the service in February 2021, and it descended upon the country in full in April of that year. Yet, it's got the widest reach of any fixed wireless internet provider. By utilizing its 4G LTE network and the expanding 5G grid, T-Mobile has aggressively expanded its coverage map and offered its service to more households than Verizon's 5G solution. While the average download speed sits around 100Mbps, that might be plenty of pep for some customers, especially those in rural areas where satellite and DSL might have previously been the best options.
Verizon and T-Mobile 5G Home Internet Plans Overview
||Verizon 5G Home||Verizon 5G Home Plus||T-Mobile Home Internet|
|Max speeds||85-300Mbps download, 10Mbps upload||300-1,000Mbps download, 50Mbps upload||33-182Mbps download, 6-23Mbps upload|
|Monthly price (with Auto Pay)||$50 ($25 with qualifying Verizon Unlimited mobile plan)||$70 ($35 with qualifying Verizon Unlimited mobile plan)||$50 ($30 for eligible Magenta Max mobile customers)|
|Price guarantee||2 years||3 years||For as long as you remain a customer|
Comparing Verizon and T-Mobile's 5G plans and prices
Are you tired of deciphering which broadband package to choose out of countless options? Wary of signing up for a long-term contract with penalties looming if you don't fulfill it? Sick of sweating it out every month with a stingy data cap? No worries! Both Verizon and T-Mobile lean into providing a no-strings-attached broadband experience. Each offers simplified 5G home internet plans requiring no term agreement or data caps.
One small difference you'll notice is there are two choices for Verizon: Verizon 5G Home and Verizon 5G Plus. Verizon 5G Home comes with a two-year price guarantee and lower download speeds, while Verizon 5G Plus locks in your price for three years, plus higher download speeds and additional perks (see the deals and promos section below).
Which one is faster?
While 5G is capable of gigabit download speeds, don't expect those top-end numbers from either provider's home internet product. T-Mobile, for example, says on its site that customers can expect "average download speeds in excess of 100Mbps," and typically experience ranges from 33-182Mbps. Why so relatively low? T-Mobile Home Internet relies on its growing 5G grid and its existing 4G LTE network to expedite its availability. So don't expect a pure 5G experience.
"During congestion, Home Internet customers may notice speeds lower than other customers due to data prioritization," reads the first sentence of. "Service may be slowed, suspended, terminated, or restricted for misuse, abnormal use, interference with our network or ability to provide quality service to other users."
On the other hand, Verizon tells its subscribers to expect average download speeds of around 300Mbps. Verizon's dependence on its Ultra Wideband 5G network (and lesser use of its "4G LTE backup") is the main reason for the faster speeds. It uses low-band, midband and millimeter-wave technology to provide customers with speeds that could get as high as 1,000Mbps.
Where's the best value?
While a cursory glance at the chart above might lead you to believe that T-Mobile is the better buy -- $50 a month vs. Verizon's top plan at $70 a month -- it's essential to look at the cost per Mbps to better understand the actual value. Considering the average download speed of 100Mbps for that $50 a month fee, T-Mobile rings in at 50 cents per Mbps,. If you have a qualifying Magenta MAX mobile plan, you could trim that to $30 a month or 30 cents per Mbps.
Verizon, which averages 300Mbps, shaves that amount down to a cost per Mbps of just under 17 cents. Also, if you choose the Verizon 5G Plus plan, your monthly bill is $70 per month and that cost per Mbps goes up to just under 24 cents. But your additional perks might make up for it, depending on how you feel about the worth of a year's subscription to(a value of $156 for 12 months). Finally, customers with qualifying Verizon Unlimited mobile plans will get 50% off the monthly cost of either plan. Suppose you're able to make use of that additional discount. In that case, it makes Verizon 5G Home -- the Plus plan at just shy of 12 cents per Mbps and the regular plan at an even better 8 cents per Mbps -- one of the most affordable out there compared to any plans by competitors.
What about the fine print?
Let's revisit that idea of the no-strings-attached internet experience. Verizon and T-Mobile are eager to get customers to try their 5G home internet offerings, so no hidden fees or taxes are added to the monthly cost. We mentioned before that there's no contract and no data cap. There's also no additional equipment rental fee, installation, activation cost or other trap fees. So it's a win-win for both providers and their customers.
Coverage compared: Verizon 5G Home vs. T-Mobile Home
Neither provider offers a detailed coverage map specifically for its 5G home internet solution. But taking into account the total list of cities they claim to cover and the total number of households, T-Mobile is pretty clearly in the lead here. Still, Verizon closed the gap when it.
While Verizon 5G Home Internet isacross the country, in just over 600 cities nationwide. In contrast, Verizon's service is available in parts of 900 cities but fewer homes.
To save your eyeballs (and our word count), we won't list the 600-plus T-Mobile cities here, but you can peruse this T-Mobile Home Internet PDF if you'd like to scan them for yourself. Verizon has not yet made available a list of the 900 cities in which its 5G Home Internet service can be found, but you can use its .
Verizon vs. T-Mobile on deals and promos
Still not convinced by the straightforward terms both T-Mobile and Verizon put forward? They'll try to sway you with their promotional offers.
First, both T-Mobile and Verizon are so confident in their 5G home products that each offers to pay off any early termination fees for new customers who break their current ISP contract, up to $500 for Verizon and $750 from T-Mobile.
Second, they each also offer deep discounts for eligible mobile customers. T-Mobile will knock off $20 per month for Magenta Max subscribers. Verizon goes even further and offers a 50% discount for those with select mobile plans.
Additionally, T-Mobile offers new Home Internet customers a free one-year Paramount Plus subscription: A decent value of $60 (). It also allows you to subscribe to live TV through Philo TV for $15 a month, which is $10 off the regular price. Finally, all home internet subscribers can take advantage of T-Mobile Tuesdays, the company's weekly discount and perks program.
Verizon's perks are tilted towards its 5G Home Plus tier. New Verizon 5G Home Plus customers will get a year of Walmart Plus for free. That's a value of $13 monthly. Also of note, Walmart Plus comes with a Paramount Plus subscription, which is worth $5 per month on its own. Verizon 5G Home Plus subscribers can also get $300 off a Stream TV Soundbar.
Verizon and T-Mobile rankings on customer satisfaction
We refer to two of the top customer satisfaction surveys on our ISP reviews -- American Customer Satisfaction Index -- and they place Verizon at the top of their rankings. But those residential internet surveys are focused on , a service, not specifically the Verizon 5G Home Internet option. So, the verdict is unclear on the company's 5G fixed wireless internet product.and the
On the other hand, T-Mobile Home Internet -- which has only been on the market for two years -- was included for the first time in the. It came out of the gates strong with a 71 out of 100, second only to Verizon Fios and well above the industry average of 64 points.
Anecdotally,and preferred it over his previous provider, .
Lastly, PCMag's most recent Readers' Choice awards tagged Verizon 5G Home Internet with the highest overall ratings among wireless providers, with an 8.1 score on a scale from 0 to 10. That's well above the survey's average ISP score of 6.9. T-Mobile Home Internet was not far behind with a 7.7 score. Both landed in the top 10 of all ISPs for overall customer satisfaction. Not too shabby, I'd say.
Too early to call?
T-Mobile and Verizon are still aggressively building out their 5G networks, so we're much nearer the story's beginning than the middle or end, especially as it relates to 5G fixed wireless internet overall.
Regarding these two providers, T-Mobile Home Internet has a slight edge in availability. Adding its 4G LTE network to 5G makes it a much more viable pick, particularly in rural and underserved areas of the country, where it's a compelling alternative to options likeor . But Verizon 5G Home Internet takes the lead in performance, featuring nearly triple the current download speeds of T-Mobile Home Internet. With the , which supports , Verizon seems poised to provide a higher upside in the immediate future in cities where the two overlap.
Verizon 5G Home vs. T-Mobile Home Internet FAQs
Is T-Mobile Home Internet better than Verizon 5G Home?
It depends on how you define "better." T-Mobile Home Internet is available to more households than Verizon 5G Home Internet, so it's got the edge there. However, Verizon 5G Home boasts a higher average download speed (300Mbps to 100Mbps), so it can claim a win in that category. Ultimately, the product that will be best for you is the one that's available at your address and can provide enough download speed to enable your household to do what it needs to do.
Can you work from home using Verizon 5G Home or T-Mobile Home Internet?
Yes. Verizon 5G Home Internet and T-Mobile Home Internet should provide over and above the FCC's broadband speed definition of at least 25Mbps download and 3Mbps upload. Both fixed wireless products, in urban and suburban areas, won't give you as many options as some cable and fiber providers. Still, on the flip side, Verizon 5G Home and T-Mobile Home Internet are cheaper (especially with their mobile discounts) and you'll have the opportunity to try them out at very little risk to see if they'll be adequate for your home office needs.
Are Verizon 5G Home and T-Mobile Home Internet better than fiber internet?
T-Mobile Home Internet and Verizon 5G Home Internet can't match fiber internet's symmetrical download and upload capabilities. Also, due to the nature of their cellular connections (where 5G home internet customers might find themselves deprioritized to mobile customers on the network), they won't be able to equal fiber's performance reliability. Where Verizon and T-Mobile might have the edge is on availability. The reach of 5G home internet is expanding more quickly than fiber, so Verizon 5G Home and T-Mobile Home Internet have advantages there.