A pair of internal Samsung consumer surveys shows that, at least for a period, consumers had trouble distinguishing between Samsung's Galaxy Tab tablet and the iPad in TV commercials.
What was Samsung's mind-set after Apple released the iPhone? You can learn something about how the South Korea-based company viewed the world from a consumer survey the company sponsored and completed by 2008.
The following slides are taken from that report as well as a consumer survey that tracked consumers from May 2008 to January 2011.
This slide shows that the consumer tracking report found there was confusion about whether the Galaxy Tab was a Samsung product or an iPad.
2 of 10 Samsung; screenshot by Greg Sandoval/CNET
'A revolution'
This photo is from a section of the report titled "iPhone feedback and analysis."
3 of 10 Samsung; screenshot by Greg Sandoval/CNET
'Expressions of love'
This followed the previous slide in the report. Keep in mind that this is from a Samsung internal report.
4 of 10 Samsung; screenshot by Greg Sandoval/CNET
'Deep loyalty'
Samsung's researchers created this slide from data collected by JD Power & Associates.
5 of 10 Samsung; screenshot by Greg Sandoval/CNET
'Liked, not loved'
Samsung's researchers found that Samsung's phones were liked by consumers, but not loved. They concluded that none of the phones in the company's lineup made a "design statement."
6 of 10 Samsung; screenshot by Greg Sandoval/CNET
'Not perfect'
Samsung researchers identified some of the shortcomings of the iPhone, but they recognized that consumers found the handset very appealing.
7 of 10 Samsung; screenshot by Greg Sandoval/CNET
The word from Jobs
To help give Samsung managers an idea of what Apple's endgame might be, the researchers included quotes from Apple co-founder Steve Jobs. The title of this slide was "Software at the Center."
8 of 10 Samsung; screenshot by Greg Sandoval/CNET
'Deep Dive'
This was the title page for the survey completed by 2011.
9 of 10 Samsung; screenshot by Greg Sandoval/CNET
Apple's brand
An illustration from that survey shows how each of the top players in mobile phones fared in a category Samsung's researchers called "top of mind brand."
Each bar represents a different quarter during 2010. Samsung saw a 2 percent increase in the fourth quarter, but Apple was hot on its heels. Motorola and RIM were in decline.
10 of 10 Samsung; screenshot by Greg Sandoval/CNET
'Aggressive expansion'
Samsung's researchers believed they had a read on Apple's long-term iPhone strategy.