The sliding mechanism is sturdy, and reveals a QWERTY keyboard that has a few convenience keys. We're talking about the key to bring up favorite contacts, four directional arrows and an OK key, and a shortcut to launch a new text message.
To Samsung's credit, the microSD card on the Intensity II has moved from its original location behind the back cover to a conveniently-accessed slot on the phone's spine. The dedicated voice command button is also handy, while the 2.5 millimeter headset jack requires users to get special headphones or a 2.5mm-to-3.5mm adapter.
We had hoped Samsung would upgrade its 1.3-megapixel camera on the Intensity line, but no such luck. In addition to a vanity mirror on the back of the phone, Samsung includes an infrared emitter that the camera uses to snap shots in night mode.