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Zoom outage affects many users in US, UK

Users report being unable to host or join videoconference calls.

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Steven Musil is the night news editor at CNET News. He's been hooked on tech since learning BASIC in the late '70s. When not cleaning up after his daughter and son, Steven can be found pedaling around the San Francisco Bay Area. Before joining CNET in 2000, Steven spent 10 years at various Bay Area newspapers.
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Zoom is experiencing performance issues for users in the US and UK.

 Sarah Tew/CNET

Some Zoom users early Sunday reported performance issues with the videoconferencing app that prevented them from joining or hosting conferences, while others complained of not being able to see or hear other participants. The outage, which appears to have begun around 6 a.m. PT, appears to be concentrated in the UK and East Coast of the United States.

"Our team is investigating the root cause of issues joining Zoom Meetings," Zoom said in a tweet. "These issues appear to be limited to a subset of users."

It wasn't clear how many users were affected. Zoom said in a tweet at 8:43 a.m. it had resolved the issue.

As the coronavirus pandemic forced millions of people to stay home over the past two months, Zoom has suddenly become the video meeting service of choice: Daily meeting participants on the platform surged from 10 million in December to 200 million in March, and 300 million daily meeting participants in April.