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WebEx adds Mac support to remote desktop service

WebEx gives Mac users a little love on their remote desktop service, but is it any better of a deal than before?

Josh Lowensohn Former Senior Writer
Josh Lowensohn joined CNET in 2006 and now covers Apple. Before that, Josh wrote about everything from new Web start-ups, to remote-controlled robots that watch your house. Prior to joining CNET, Josh covered breaking video game news, as well as reviewing game software. His current console favorite is the Xbox 360.
Josh Lowensohn
2 min read

Paying users of WebEx's remote desktop service now have the added bonus of Mac support. The service has been upgraded to be cross-platform in time for next week's Macworld Expo and throws in a couple other goodies like a remote Webcam viewer (so you can spy on your home computer from the office and visa versa), and a guest pass system that lets you send someone a one-time coupon to use your computer from wherever they are.

It's kind of surprising it's taken WebEx this long to get a Mac version of its remote client service together, but with Mac's marketshare climbing past 7 percent last month (according to Net Applications), it's clear bigger companies are starting to pay attention to the pleas of Mac users. As a start, WebEx released an iPhone-compatible version of the PCNow service in late August of last year that included mobile file access, and integration with Skype and Outlook. Similar services like LogMeInand the Java-based RealVNC have been offering cross-platform services for quite some time now, although competitor Citrix seems content to rest on its laurels with a still PC-only version of its GoToMyPC service.

WebEx's PCNow retains its starting rate at about $13 a month for one computer, which goes all the way to $60 for 10 machines. There's also a 30-day free trial if you want to give it a spin. Personally I think casual users who only need a remote desktop service to grab the occasional file, or get a lengthly download started are probably better off with LogMeIn Free, which Rafe and I both use on our home machines with great success.