CEO Reed Hastings issues an apology for the way the company handled recent pricing changes, but it's his other announcement--that Netflix is splitting off its DVD business--that surprises and dismays many.
CEO Reed Hastings issues an apology for the way the company handled recent pricing changes, but it's his other announcement--that Netflix is splitting off its DVD business--that surprises and dismays many.
In her weekly advice column, CNET's Maggie Reardon helps one reader decide whether to ditch Netflix and helps another decipher Verizon Wireless' upgrade policy.
(Posted in Signal Strength by Marguerite Reardon) September 23, 2011, 12:01 a.m. PDT
The move by Netflix to separate its DVD-by-mail service may pave the way for Amazon to buy the company, argues an analyst.
(Posted in ZDNet's Between the Lines by Larry Dignan) September 22, 2011, 10:00 a.m. PDT
Don't look now, Netflix investors, but the stock is getting a drubbing--again--following Reed Hastings' apology and decision to split the DVD service from the streaming service.
(Posted in Media Maverick by Greg Sandoval) September 20, 2011 7:48 a.m. PDT
Dish Network will unveil what it calls "the most comprehensive home entertainment package ever" on Friday.
(Posted in Crave by John P. Falcome) September 19, 2011 7:21 p.m. PDT
First it was the new pricing fiasco. Now the corporate mea culpa and service split are taking a pounding. Something's wrong here.
(Posted in Media Maverick by Greg Sandoval) September 19, 2011 12:39 p.m. PDT
commentary
In his apology video, Reed Hastings flubs a line and then declares: "I think this will be great for us." Did someone really write this for him?
(Posted in Technically Incorrect by Chris Matyszczyk) September 19, 2011 3:12 p.m. PDT
Netflix CEO Reed Hastings apologizes to customers and renames the company's DVD-by-mail service Qwikster. Chaos ensues. (Posted in ZDNet's Between the Lines by Larry Dignan) September 19, 2011, 6:15 a.m. PDT
Netflix creates Qwikster division to handle DVD rentals. It makes sense from a business perspective, but the company has ticked off the very people who must give their permission. (Posted in BNET's Wired In by Erik Sherman) September 19, 2011
A new torrent of complaints arrives when Reed Hastings tells customers just how deeply Netflix is splitting its DVD rental and streaming-video services.
(Posted in Deep Tech by Stephen Shankland) September 19, 2011 5:07 a.m. PDT
Reed Hastings offers a mea culpa about the handling of pricing changes spurred by a need to move into the future with streaming. Also: the DVD business will spin off into a separate service: "Qwikster."
(Posted in Digital Media by Edward Moyer) September 18, 2011 10:01 p.m. PDT
Netflix's woes continue to mount. The company saw Starz walk away from licensing talks. The stock price is plunging, and now Netflix expects fewer subscribers in the third quarter. Where will the slump end?
(Posted in Media Maverick by Greg Sandoval) September 15, 2011 8:39 a.m. PT
Why not spell out the reasons for the price increase instead of cheering a potential $1 billion payday? Public-relations experts say there's a better way to deliver bad news to subscribers.
(Posted in Media Maverick by Greg Sandoval) July 26, 2011 7:41 a.m. PDT
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