Windows 10 to miss 1B devices deadline. Blame lousy Windows Phone sales

Microsoft isn't going to make its self-imposed deadline of having Windows 10 installed on 1 billion devices by mid-2018, company officials concede.

Mary Jo Foley
Mary Jo Foley has covered the tech industry for 30 years for a variety of publications, including ZDNet, eWeek and Baseline. She is the author of Microsoft 2.0: How Microsoft plans to stay relevant in the post-Gates era (John Wiley & Sons, 2008). She also is the cohost of the "Windows Weekly" podcast on the TWiT network.
Mary Jo Foley
2 min read

A little over a year ago, with much fanfare, Microsoft executives drew a line in the sand, predicting that Windows 10 would be installed on 1 billion devices by mid-2018.

Today, Microsoft officials are conceding that they likely won't make that deadline.

ZDNet's Ed Bott noted at the end of a blog post Friday that Microsoft officials still think they can hit the 1 billion Windows 10 market, but that "it's unlikely to happen by 2018 as originally projected."

I asked Microsoft for further clarification and received the following statement from a spokesperson:

"Windows 10 is off to the hottest start in history with over 350M monthly active devices, with record customer satisfaction and engagement. We're pleased with our progress to date, but due to the focusing of our phone hardware business, it will take longer than FY18 for us to reach our goal of 1 billion monthly active devices. In the year ahead, we are excited about usage growth coming from commercial deployments and new devices - and increasing customer delight with Windows."

Microsoft Windows and Devices chief Terry Myerson made the original claim at Build 2015, noting that the 1 billion figure would encompass all kinds of devices that would run Windows 10 in some variant, including desktops, PCs, laptops, tablets, Windows Phones, Xbox One gaming consoles, Surface Hub conferencing systems, HoloLens augmented-reality glasses and various internet of things (IoT) devices .Officials said at that time that the majority of those 1 billion devices would be PCs and tablets.

But Windows Phones running Windows 10 Mobile also were expected to help Microsoft reach that total by mid-2018. Since April 2015, the bottom has fallen out of the Windows Phone market, with Microsoft officials conceding that Windows Phone isn't much of a focus for the company in calendar 2016.

Microsoft is still rumored to be launching some kind of Surface Phone type device, but not until 2017. The Surface Phone will be a niche play, focused on the business market and meant as a showcase for Microsoft's Continuum feature.

Microsoft has been aggressively trying to move existing Windows 7 and 8.x users to Windows 10 via a free upgrade program which is ending on July 29.

Ending the free upgrade is likely to have relatively little impact on the uptake of Windows 10, however, as few users get a new version of Windows via an update. They typically get a new version via a volume-licensing/purchasing agreement or when they buy new hardware with a new operating system installed.

This story originally posted as "Microsoft: Windows 10 won't hit 1 billion devices by mid-2018" on ZDNet.