X

Google Rescinds 5 Million Item Limit on Drive

The move comes after people complained on Reddit and on Google's own support site.

imad-khan
imad-khan
Imad Khan Senior Reporter
Imad is a senior reporter covering Google and internet culture. Hailing from Texas, Imad started his journalism career in 2013 and has amassed bylines with The New York Times, The Washington Post, ESPN, Tom's Guide and Wired, among others.
Expertise Google, Internet Culture
Imad Khan
The Google Drive logo, shown on a smartphone.
Sarah Tew/CNET

Google Drive no longer has a 5 million item limit, a Google Workspace spokesperson said Monday evening. 

The about-face comes after people began complaining on Reddit and Google's own support site of a previously unknown 5 million item cap on Drive. When people found out that Google deliberately implemented the change, they were particularly irked by the lack of communication from the search giant. Those with a large number of files in their Drive account were suddenly unable to upload new items or create additional folders, forcing some to consider deleting or consolidating millions of items.

The Google Drive team has since updated people on the situation via Twitter, saying that though the change affected only a small number of users, the team is now instead looking at alternate methods for optimization.

The team also tweeted that in the future it would do a better job communicating changes.

Google declined to comment.

When Google began rolling out a Drive limit in February, it went against industry norms. Microsoft's OneDrive, Dropbox, Amazon Photos and Box don't have item limits. The limit also meant that regardless of whether a person paid for 2TB or 30TB of storage, given enough small files, they'd hit the item limit well before reaching their storage cap.

The competitive cloud storage market was worth $78.6 billion in 2022, according to Markets and Markets.