eAssist picks up Divine assets
Call center software maker eAssist Global Solutions said Wednesday that it has purchased some software assets of Divine, an e-commerce technology company in the midst of a Chapter 11 bankruptcy reorganization. The financial terms of the sale, conducted by private equity investment firm Golden Gate Capital, were not disclosed. eAssist, based in San Diego, sells business software and services designed to boost customer service and support via call centers.
The sale gives eAssist ownership of Divine's NetAgent, Expressions and Velocity Marketing applications designed for call center agents and marketing staff. Chicago-based Divine sold the software to more than 2,500 organizations, which become eAssist customers as a result of the deal, the companies said. A victim of the information technology downturn, Divine filed for bankruptcy protection in February and its share were delisted from the Nasdaq in March for failing to meet the listing requirements.
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