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Article updated on August 3, 2023 at 5:00 AM PDT

Best Video Chat Apps: FaceTime, Zoom, Google Meet and More

Video chat services play a huge part of our lives, here's how to find the right one for you. Unsure what the best video chat tool is to use? We’ve rounded up a whole host of options, from free-to-use services to paid apps

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Shelby Brown
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Shelby Brown Editor II
Shelby Brown (she/her/hers) is an editor for CNET's services team. She covers tips and tricks for apps, operating systems and devices, as well as mobile gaming and Apple Arcade news. Shelby also oversees Tech Tips coverage. Before joining CNET, she covered app news for Download.com and served as a freelancer for Louisville.com.
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Our Picks

See at Zoom
Zoom logo on an iPhone
Best free service experience
Zoom
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See at Apple
apple-iphone-to-android-facetime-video-calling-ios-15-004
Best free dedicated video chat app
FaceTime
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See at Google Meet
Google Meet video chat app logo on an Android phone
Best for students and project organization
Google Meet
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See at Microsoft
Microsoft Teams logo displayed on phone and Microsoft logo in the background
Best paid service
Microsoft Teams
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See at Facebook
Facebook Messenger Rooms
Easiest to use
Facebook Messenger Rooms
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When it comes to video chatting software, there's a wide variety of options to choose from. While Zoom has gained significant momentum in the last few years, there are plenty of other options to choose from, including FaceTime, Google Meet and Microsoft Teams. 

With so many choices on offer, how do you go about finding the right video chat app for you and your specific video chatting needs? It may seem like they all seem to do the same thing, but each video app works in its own way and has its own pros and cons. 

To make the process of selecting the right app for you easier, I tested some of the most popular video chat services and apps, comparing price, ease of use, device compatibility, time and participant limits, as well as privacy. Here's what you need to know.

See at Zoom

Best free service experience

Zoom

Zoom is easy to sign up for and video chat, whether you're just catching up with friends or collaborating at work. Despite having multiple paid plans for professionals and businesses, the service doesn't cut off free tier users from useful core features. This means if you're just looking to catch up with friends, you're still going to get good service from Zoom.

After signing up, you'll be operating with Zoom Basic for free. The app offers three other paid tiers -- Pro, Business and Enterprise -- but for the average person's casual use, Basic has a lot to offer. You don't even have to enter your credit card. The tier supports up to 100 participants and offers unlimited 40-minute long meetings. The app's in-meeting chat supports group messaging and private DMs, 25MB of cloud storage for recordings, as well as access to three Zoom Whiteboards. 

Zoom works across multiple platforms and signing up is a breeze. After you've signed up, chatting with friends and family is just a couple clicks away. With everything that the Basic tier offers, there's a lot you can do with Zoom -- personally or professionally -- without paying anything. 

See at Apple

Best free dedicated video chat app

FaceTime

Like Messenger Rooms for Facebook users, having built-in video chat software on a device you already use is convenient. FaceTime used to be limited to Apple users, but iOS 15 brought Android and PC users in on the fun. 

The app is free, there's no time limits for calls, you don't need to have cellular on your device (just make sure you're on Wi-Fi to save your data), and you're protected by end-to-end encryption. Even if group calls max out at 32 people -- the lowest participant limit on the list -- FaceTime's offerings make it an enticing option. 

If you still want to chat without cameras, FaceTime has a free audio call feature that still supports up to 32 people. As a bonus, if you're using the audio call feature, you can answer calls on your HomePod or Apple Watch.

See at Google Meet

Best for students and project organization

Google Meet

Google Meet, Google's video chat tool, is a solid free and convenient option but a majority of its offerings are aimed at professionals and businesses. The app offers a free version, but unlike Zoom's free tier, it's pretty devoid of bells and whistles. 

If you're just looking for a place to have a digital catch up with friends, Google Meet's free tier will more than do the trick. You can squeeze into a call with 100 of your closest friends for an hour without paying a dime. It's about as easy to use as Zoom, but goes one step further -- if you have a Google account, Meet is automatically available with no extra sign up or hassle. If you don't have a Google account, you can still join a meeting without one.

Meet's biggest selling point for me is its integration with other Google apps like Slides, Sheets and Docs. The fast access to Google apps would be a handy tool for study groups, collaborating on projects and organizing events. 

See at Microsoft

Best paid service

Microsoft Teams

Microsoft Teams, Microsoft's built-in video chat software, is automatically available for Office 365 users, but it became even more accessible with the launch of Windows 11. Like Google Meet, Microsoft Teams' free tier lets you have up to 100 people in your group call for an hour. If it's just you and another person? You can stay in the call for a whopping 30 hours -- the best free offering by far, even if it's a little overboard.

I like that Microsoft offers multiple plans to choose from for home and business users. With other services, using the app for personal use can feel a bit like an afterthought in comparison to the shiny business tiers. 

Microsoft has two reasonably priced paid plans for personal use. Unlike paid plans for some other services, the extra features in Microsoft 365 Personal and 365 Family actually make sense for the average user to have. If I purchased one of these plans, I would feel confident that I was getting the most bang for my buck. 

See at Facebook

Easiest to use

Facebook Messenger Rooms

If you're one of the almost 3 billion monthly active Facebook users in the world, you know how easy it is to start a video chat from Messenger. The social media company upped its video-conferencing game in early 2020 when it released Messenger Rooms. It's easy to get a Room set up in the mobile app or on desktop.

Facebook's one-on-one video chat feature or Messenger Rooms are both attractive options -- they're built into an app you likely already have installed, plus the calls are free and don't have time limits. 

Facebook's one-on-one video chat is probably the service I use the most for keeping up with friends and family. Knowing that I can easily swap to a Room and add more people -- up to 50 -- is a bonus.

For more options, check out 10 free Zoom alternatives

Watch this: Zoom privacy: How to keep spying eyes out of your meetings