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Google launches Chromebook repair program for US schools

The Google program will help schools find information about repairable devices and what repairs can be made.

Zachary McAuliffe Staff writer
Zach began writing for CNET in November, 2021 after writing for a broadcast news station in his hometown, Cincinnati, for five years. You can usually find him reading and drinking coffee or watching a TV series with his wife and their dog.
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Zachary McAuliffe
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Google's program will show schools what Chromebook devices can be repaired and how to repair them.

Josh Miller/CNET

Google launched a Chromebook repair program Thursday to help schools in the US find information about repairable devices in an effort to make them last longer, reducing e-waste. The program collects information on what devices schools can easily repair and what tools are required. It will also show manufacturer guidelines on how to repair those devices.

Acer, a Chromebook manufacturer, already provides such training to schools. Some of these schools already have their own repair programs with names like "Chromestop" and "Chrome Depot." Google also made a guide on how to set up such a program.

Read more: Best Chromebook for 2022: 7 Chromebooks, starting at under $300

"On-campus repair programs enable students to help their own school by conducting safe and rapid repairs of Chromebooks, while also teaching them a valuable transferable skill that can help them pursue a career in the IT field," said James Vick, vice president of customer service for Acer Pan America.  

The program currently offers repair guides for six Acer laptops and tablets and three Lenovo laptops, and shows information on how to repair components like keyboards, displays and speakers.

Many US school districts supplied their students with Chromebooks at the start of the pandemic to help with remote learning. The devices run Chrome OS and are often more affordable than similar devices offered by competitors. 

Watch this: Here's why a Chromebook might be all the laptop you need