Whirlpool URB551WNGZ review: Whirlpool's skinniest fridge looks great, but runs too warm
It's a narrow refrigerator designed for cramped kitchens, and it looks great. But how's the performance?
If you're living with a cramped kitchen, or if perhaps you're shopping for a second fridge for the garage or a back room, then you might consider a compact model like the Whirlpool URB551WNGZ. At less than 2 feet wide, it's designed to take up a small footprint in your home while still offering enough storage space for your groceries (provided you don't have a full family to feed). The retail price? $1,400, though, as of writing this, you can get it on sale for about $1,260.
The Good
The Bad
The Bottom Line
With a clean, minimalist design that seems to echo the industrial aesthetic of designer fridges that cost thousands more, there's a lot to like about the look of this fridge -- but the cooling power left me, well, cold. Specifically, the refrigerator didn't keep things cold enough in my tests, with the entirety of the fridge compartment averaging well above 40 degrees F at its default setting. That, coupled with the fact that you can get better performance from compact competitors that cost half as much, leads me to recommend that you keep shopping around.
Design done right
As compact refrigerators go, this one makes a great first impression. The clean, simple design of the exterior and the sturdy stainless steel handles help it feel fancier than it actually is, and the interior reinforces things with glass shelves, multiple drawers, a surprisingly large butter bin and even a built-in wine rack. Of course, at a retail price of $1,400 -- hundreds more than compact models from competitors like LG and GE -- you would expect more of a high-end feel, but kudos to Whirlpool for delivering.
Whirlpool URB551WNGZ Compact Bottom Freezer | LG LTNC11121V Compact Top Freezer | GE GBE10ESJSB Compact Bottom Freezer | |
Fridge capacity | 7.9 cubic feet | 8.5 cubic feet | 7.3 cubic feet |
Freezer capacity | 3.4 cubic feet | 2.6 cubic feet | 3.2 cubic feet |
Total capacity | 11.3 cubic feet | 11.1 cubic feet | 10.5 cubic feet |
Height | 74 1/2 inches | 66 1/2 inches | 60 3/8 inches |
Width | 23 1/2 inches | 24 inches | 24 inches |
Depth | 27 15/16 inches | 26 inches | 27 3/8 inches |
Yearly Enery Consumption | 396 kWh | 339 kWh | 387 kWh |
Yearly energy cost ($0.12 per kWh) | $48 | $41 | $46 |
Yearly energy cost per cubic foot | $4.25 | $3.69 | $4.38 |
Energy Star qualified | Yes | No | Yes |
CNET performance score | 4.5 / 10 | 7 / 10 | 5.5 / 10 |
Warranty | 1 year parts and labor | 1 year parts and labor, 7 years sealed system | 1 year parts and labor |
Suggested retail price | $1,400 | $700 | $900 |
Lowest retail price as of 5/7/18 | $1,260 | $630 | $900 |
In terms of storage space, that interior offers about 8 cubic feet in the fridge and 3.4 cubic feet in the freezer, both of which are right on par with the competition. It's several inches taller than the average refrigerator, though, coming in at 74 1/2 inches high. That's too tall to fit into a lot of standard-size fridge cutouts with cabinets overhead, so make sure to measure before you buy.
Despite that extra height, things still feel somewhat cramped inside the fridge, which is to be expected with a compact model like this one. There's no good spot for a gallon-size jug of milk, for instance, and I doubt that you'd be able to fit a full-size frozen pizza in the freezer, either. Plan on downsizing your groceries accordingly.
Still, it's a workable refrigerator. I was able to squeeze a two-liter of soda into the bottom door shelf, and the pair of crisper bins offer plenty of space for fruits and veggies. At the top of the door, the surprisingly large butter bin runs the full width of the fridge. Relocate your spread of choice to the butter tray dangling down below (yep, the fridge includes both), and you'll be able to use that bin space for something else. Or you could just buy, like, five different kinds of butter and have room for all of them. To each their own, I say!
My only real gripe with the design: Whirlpool didn't include an ice maker or a water line. That's an understandable omission for a compact model, but a noteworthy one given that LG was able to include an automatic ice maker in the compact LTNC11121V, which costs half as much.
But the performance
The URB551WNGZ's style is solid, but the performance is not. At the default setting, the average temperatures throughout the entire fridge compartment all came back well above 40 degrees F, a food safety benchmark used by the folks at the Food and Drug Administration. They recommend storing your groceries below 40, but you can't do that in this fridge, at least not at the default setting.
I spent a week testing out the coldest setting, too -- it brings those fridge temperatures right down where you want them, but it also makes things too cold in the freezer, with temperatures plummeting to several degrees below zero.
All of that is bad, and a little bit surprising, too, since Whirlpool fridges have generally performed pretty well in our cooling tests. The URB551WNGZ didn't follow suit -- and, again, you can do better for less. I haven't tested a ton of compact fridges (there honestly aren't a whole lot of options), but that $700 LG model was able to keep temps in the body of the fridge below 40 at its default setting, and it did so using less energy than the URB551WNGZ does.
The verdict
The URB551WNGZ is the best-looking compact fridge that I've tested, but it runs several degrees too warm at the default setting. That's a significant weakness for a small fridge that costs $1,400, if not an outright disqualifier given that you can get better performance from compact fridges that cost less. I say save some money and stick with those.