In CNET's previous coverage of virtual private networks, we've praised CyberGhost for its roster of competitive features. Our in-depth review of CyberGhost included speed testing, security verification and an analysis of its full suite of privacy tools -- though we also found that it exposed your VPN usage to your internet service provider. Since then, the VPN provider has increased its number of servers and is prepared to roll out a new suite of privacy tools, all while remaining one of the cheapest VPNs we've reviewed -- at $2.25 per month for a two-year plan.
But as we've bolstered our approach to VPN reviews in recent years, CyberGhost has raised some red flags. Its parent company's history warrants skepticism, its website and app trackers are more numerous than necessary and its ad-blocker uses an untrustworthy method of traffic manipulation no VPN should even think about. Not to mention its previous issue of letting your internet service provider see that you were using it, which could land you in trouble in countries where VPNs are outlawed. While its low price previously made it worth considering if you needed to change the appearance of your location online, it won't provide you best-in-class security.
Running CyberGhost caused a loss of nearly 49% of average internet speed, outperforming competitor Norton Secure VPN's speed loss of 57%. But it doesn't hold a candle to other speed-intensive competitors like Surfshark and ExpressVPN, which lost just 27% and 2% speed in our tests, respectively. However, performance improvements following the addition of more servers to its fleet over the past year suggest CyberGhost may be in the midst of a continued upswing in speed.
No IP address, DNS or other potentially user-identifying data leaks were detected during our testing, but CyberGhost didn't hide the fact that I was using a VPN, so I recommend some caution here. In March 2019, a CNET reviewer likewise found that CyberGhost failed one of our data leak tests, which allowed internet traffic to be seen by an internet service provider.
While CyberGhost's speeds and security protocols appear to be improving, I don't currently recommend using the VPN service if you are in a country where VPNs are illegal. I also recommend that anyone in the US review CyberGhost's parent company, Kape Technologies, before deciding whether to pay for a subscription.
CyberGhost's best offer right now is $2.25 per month, or $59, for a two-year plan with seven simultaneous connections, which is a great deal for the budget-minded. But Surfshark manages to best it when it comes to its connection speed and security features.
Read more: CyberGhost VPN review: Promising improvements but its parent company concerns me