Microsoft Office 2004 11.2.3 (#5): Entourage database corruption
Microsoft Office 2004 11.2.3 (#5): Entourage database corruption
A handful of users are reporting Entourage database corruption after updating to Office 2004 11.2.3.
MacFixIt reader Terry writes:
"I installed the update last night and it has rendered Entourage unusable. Even though the database utility reports that my database is fine, I keep getting a popup that reports my database is corrupted and it will only let me quit all office products or cancel. When I cancel - it pops backup a minute later - there doesn't seem to be a way to turn it off, or stop it so I can get work done."
In some cases, this issue can be resolved by rebuilding the Entourage database via the following process:
- Launch Entourage while holding down the option key
- Allow the Database Utility to quit open Office applications.
- Select your identity from the list,
- Click the 'Rebuild Database' button, and click 'Continue.'
Note that you can also rebuild the database using the Database Utility, which is located in /Applications/Microsoft Office 2004/Office/.
Feedback? Late-breakers@macfixit.com.
Previous coverage:
- Microsoft Office 2004 11.2.3 (#4): More Sync Services issues; Another fix for Spotlight/Entourage
- Microsoft Office 2004 11.2.3 (#3): Problems with Sync Services; Getting Spotlight to work with Entourage
- Microsoft Office 2004 11.2.3 (#2): Security vulnerabilities patched in this release; Spotlight issues; Update will not install; more
- Microsoft releases Office 2004 11.2.3
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