Mac OS X 10.5.2 Special Report: Microsoft Office applications slow to launch
Mac OS X 10.5.2 Special Report: Microsoft Office applications slow to launch
Microsoft Office 2008 apps slow to launch A number of users are reporting incredibly slow launch times (up to several minutes) for Office 2008 applications under Mac OS X 10.5.2. Some MacFixIt readers report that Apple and Microsoft have both identified this as a known issue.
For some users, the following fixe has proven mildly successful: In Word, turn off WYSIWYG fonts and "Show Project Gallery at Startup" in (go the "Word" menu, then Preferences > General). Quit any Office apps. Next delete the files:
- ~/Library/Application Support/Microsoft/Office/User Templates/Normal.dotm
- ~/Library/Preferences/com.microsoft.Word.plist
- ~/Library/Preferences/Microsoft/Office 2008 (the ~ refers to your home user directory)
and restart.
For others the slowness persists.
One MacFixIt reader writes:
"I was on the phone with Microsoft yesterday for about one hour... They are aware it is a known problem. They said a few things have worked for some people, but there is a bigger issue still at hand... I then called Apple, they said they are aware of the issue and are working with Microsoft. They said it only affects 10.5.2 users. They said it isn't a bug, it is a conflict."
Note that an update to Office 2008 -- version 12.0.1 -- is forthcoming.
Index:
- Release Notes an update procedure recommendations
- Determining whether problems are caused by Mac OS X 10.5.2 or Leopard Graphics update
- Downgrading to Mac OS X 10.5.1
- "ACL found but not expected" in Disk Utility
- Active Directory issues
- Adobe application slowness, fixes
- Advice at work
- AirPort slowness, disconnects and more
- Applications fail to launch
- Clicks from speakers
- Finder not starting
- Freezes when using DVD Player
- iCal calendars disappearing
- iPhone syncing problems
- Mail.app issues
- Microsoft Office applications slow to launch
- Missing display resolutions
- Poor Performance: Slow startups; general sluggishness
- Override automatic disk shutdown mechanism
- Parallels problems
- Repair Disk/Permissions to the rescue, again
- Screen savers not asking for passwords
- Slow LAN transfers
- Startup stalls or fails
- System utilities (Cocktail, LCC) must be updated
- Misc. third-party application, device problems (Bluetooth, etc.)
- Time Machine not work properly
- Trackpad, mice, keyboard not working -- reset SMC
- Undocumented fixes
- Wake-from-sleep issues (inadvertent restarts, more)
Resources