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Apple reminds users of MobileMe closure

Apple's MobileMe service will be shuttered for good on June 30, so be sure to retrieve all of your files from it.

Topher Kessler MacFixIt Editor
Topher, an avid Mac user for the past 15 years, has been a contributing author to MacFixIt since the spring of 2008. One of his passions is troubleshooting Mac problems and making the best use of Macs and Apple hardware at home and in the workplace.
Topher Kessler
3 min read

If you have been a subscriber to Apple's MobileMe service, there is little doubt you've missed news on Apple's transition to iCloud, but if you are still using the older MobileMe service, then Apple is issuing reminders to get your data off of the service before it shuts down.

MobileMe reminder email
Apple has issued this e-mail to MobileMe users. Screenshot by Topher Kessler/CNET

While iCloud has been around for a while now as a replacement for Apple's less-than-stellar MobileMe services, you may have held off on the transition in order to keep using features like Web hosting and the iDisk online storage options. These and similar features are currently not included in iCloud, so many who have used them have not yet jumped onboard with the new service.

Unfortunately the old MobileMe's days are numbered, and Apple will be shuttering the service for good at the end of this month. To help remind users of this final step in the transition to iCloud, Apple has issued e-mail notifications to all users of its MobileMe service to inform them of the impending closure and have them retrieve data that will no longer be available.

Even if you have already upgraded to the iCloud services, you might still have files in the MobileMe services that you might wish to keep. To get these files, follow these steps.

  1. Log in to MobileMe
    Go to the MobileMe Web site at www.me.com, and then log in to the service. When you initially log in you will see a blank page stating that MobileMe has moved to iCloud, but you can still access your files for the services that are going away by clicking the small cloud icon in the top-left corner of the page. This will bring up a selector menu that contains Gallery, iDisk, and a link to iCloud.com. In this menu you can go to either of the selected services to get your files.
  2. MobileMe cloud services selection
    Once logged in, you can access the Gallery and iDisk by clicking the cloud icon. Screenshot by Topher Kessler/CNET
  3. Download Gallery photos
    To get your photos, once you have opened the gallery service you have several options. The first one is to download all albums in your gallery by clicking the small "Download Albums" button in the yellow warning section at the top of the page. This will compress all of your albums into ZIP archives and download them to your computer. Alternatively you can select individual ones and click the down-arrow button in the toolbar to just compress and download them.
  4. Gallery photo album download options
    Photos can be downloaded individually, or you can click this button to download them all at once. Screenshot by Topher Kessler/CNET
  5. Download iDisk files
    If you have upgraded to iCloud you may not be able to access your iDisk in the OS X Finder, even though the service is still active. Therefore, the only option may be to access it through the MobileMe Web site. To get your files, go to the cloud button in the menu bar and choose the iDisk option. Then you can browse your files and download ones you wish to keep. Browsing individual files might be a cumbersome task, so you can expedite the process by downloading all files on your iDisk. Apple does not provide an option to download all files at once, similar to the "Download Albums" button for the photo gallery; however, you can select all of your iDisk folders (press Shift while selecting them) and then click the down-arrow toolbar button to zip the folders into archives and download them to your system.

    The iDisk contains your personal Web sites from both Apple's "Homepage" and iWeb services, so you do not need to perform any special steps for downloading your Web sites, as they will download with the rest of your files on your iDisk.
iDisk file downloads
Selecting all iDisk folders and clicking the download arrow will zip them up and download them all to your system. Screenshot by Topher Kessler / CNET

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