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TomTom Go 500 review: TomTom Go 500

The TomTom Go 500 is an easy to use and exceptionally clever little GPS device for in-car navigation.

Alex Kidman
Alex Kidman is a freelance word writing machine masquerading as a person, a disguise he's managed for over fifteen years now, including a three year stint at ZDNet/CNET Australia. He likes cats, retro gaming and terrible puns.
Alex Kidman
4 min read

If you were to pick up the TomTom Go 500 without actually switching it on, you could be mistaken for thinking that it was a small portable TV set. It's a small black and silver device with a 3.5 inch LCD screen capable of displaying at a resolution of 320 x 240 pixels with a colour depth of 4096 colours. That might seem a little puny compared to even some basic mobile phones, but it's worth bearing in mind that the Go 500 is a purpose built GPS map display; high resolution mapping wouldn't add much to the experience. Its physical size does make it unsuitable if you're keen on GPS for more than in-car usage, however, as it's a bit too large and bulky to carry in your hand or pocket.


TomTom Go 500

The Good

Good navigation tools. Doubles as a bluetooth handsfree kit.

The Bad

Dodgy navigation choices.

The Bottom Line

The TomTom Go 500 is an easy to use and exceptionally clever little GPS device for in-car navigation.

The front of the display houses the power button, an SD card slot (for storing additional GPS maps) and a cradle eject button. The rear of the device houses power and USB sockets. The Go 500 is internally powered via a Lithium Ion battery, and can be recharged either from a standard power plug or a car cigarette lighter; both were included in our test sample. Also included in the box is an adjustable cradle arm with a large suction cup on the base. The Go 500 can be mounted on the suction arm and placed anywhere convenient within your car for easy viewing.

The primary feature of the Go500 is naturally enough in-car navigation via GPS. It uses an entirely touch-driven interface to do this. Once it's located you via picking up enough of a valid GPS signal - bearing in mind that GPS signals are very poor at penetrating indoor environments including garages and carports - you can then set it a navigation point and it'll calculate a theoretically optimal navigation route. The model we tested with came with maps provided by UBD and Whereis, with a claimed million kilometres of Australian coverage. All directions are displayed visually and optionally spoken in clear English tones; for those of a non-English speaking background other languages are available in a variety of male and female voices.

In addition to in-car navigation, the Go 500 will also pair with any compatible Bluetooth phone and act as an in-car handsfree device. Quite what your particular handset will be capable of depends on the exact model of your phone; TomTom's Web site maintains a compatibility list. For what it's worth, we were able to get a Bluetooth phone not on the list (a Nokia N-Gage) to pair with the Go500 successfully, albeit with only simple phone usage available.

The Go500's software offering is superbly executed, as it's genuinely one of those devices that you can just pick up and start using. Normally, we'd be livid at the thin manual with PDF'd offering on a supplied CD, but in the case of the Go500, it really is simple enough to use without reading the manual. Map displays are clear and easy to read, and when choosing a navigation route, you can opt to view it, scroll through the route or even get the Go 500 to run an animated demo of the chosen path.

The Go500 shares a flaw with many GPS devices, in that it can sometimes be very slow to initially get a GPS lock when moving from an indoor to outdoor environment, which could be a concern if you're in need of immediate directions leaving a garage, for example. Once connected, however, we had few problems in tracking our progress. The supplied navigation tools are as good as you can get with GPS - which is still not pinpoint accurate - and with an eye to a moving vehicle, you're given early warnings of the need to turn both visually and audibly.

When choosing navigation routes, you're given the option to avoid toll roads, which is nice, and you can force the unit to navigate alternate routes. For smaller journeys this really isn't necessary, although it's quite useful that it will recalculate journeys on the fly if you do wander off its prescribed route.

We did notice that it sometimes chose rather odd routes through suburban Sydney that were probably technically shorter but arguably slower due to the need to check cross roads and drop into 50km/hour speed zones. On a couple of tests, we also found it trying to get us to perform a few illegal turns, although that's a problem that could potentially be rectified with a map update. Likewise, it insisted that there were a few additional petrol stations around the Hornsby area of Sydney that simply aren't there any more - and one that is in fact a pub, where refuelling of an entirely different type takes place. Remember, though, that drinking and driving is a bad thing - no matter how many GPS devices you have.