Lexus to launch Complete Lease subscription service with UX crossover
Lexus will introduce its subscription service only in certain cities.
Jake HolmesReviews Editor
While studying traditional news journalism in college, Jake realized he was smitten by all things automotive and wound up with an internship at Car and Driver. That led to a career writing news, review and feature stories about all things automotive at Automobile Magazine, most recently at Motor1. When he's not driving, fixing or talking about cars, he's most often found on a bicycle.
The program will offer two-year leases with a 20,000-mile limit for one non-negotiable price tag that includes the lease payment, car insurance and maintenance coverage. It's similar to the Care By Volvo subscription offered for the XC40. Lexus isn't ready to spill the beans on the exact monthly price tag yet, or to say which insurer will be providing coverage. Officials also couldn't say yet whether customers would order and configure their Complete Lease vehicle online or at a dealership.
The reasoning for launching Lexus Complete Lease is similar to what we've heard from other automakers: younger shoppers find car dealerships a hassle, and bundling insurance with car payments makes the entire package more enticing. Cynthia Tenhouse, Lexus general manager of product and consumer marketing, describes it as, "a barrier-free way for [shoppers] to step up to luxury" for the first time from mainstream brands. She anticipates that lots of UX customers will be "conquest or move-ups," meaning they'll be new to the Lexus brand.
The Complete Lease program will launch in Boston, Chicago, Los Angeles and Miami, though Lexus will consider expanding it to other cities at a later date. Tenhouse says those locations were chosen, in part, because the UX is aimed at city-dwelling shoppers and because those cities' higher insurance costs could make the bundled subscription payment more appealing. Similarly, Lexus might expand the program to other models beyond the UX down the road.
Stay tuned for specific monthly prices for Lexus Complete Lease closer to the program's launch early next year.
The 2019 Lexus UX is an efficient, well-equipped premium crossover