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Samsung Galaxy Note 9 review: Note 9 could still reel you in after the Note 10 launch

The Galaxy Note 9 is about to be last year's model, but that might be more than OK.

Jessica Dolcourt Senior Director, Commerce & Content Operations
Jessica Dolcourt is a passionate content strategist and veteran leader of CNET coverage. As Senior Director of Commerce & Content Operations, she leads a number of teams, including Commerce, How-To and Performance Optimization. Her CNET career began in 2006, testing desktop and mobile software for Download.com and CNET, including the first iPhone and Android apps and operating systems. She continued to review, report on and write a wide range of commentary and analysis on all things phones, with an emphasis on iPhone and Samsung. Jessica was one of the first people in the world to test, review and report on foldable phones and 5G wireless speeds. Jessica began leading CNET's How-To section for tips and FAQs in 2019, guiding coverage of topics ranging from personal finance to phones and home. She holds an MA with Distinction from the University of Warwick (UK).
Expertise Content strategy, team leadership, audience engagement, iPhone, Samsung, Android, iOS, tips and FAQs.
Jessica Dolcourt
10 min read

It's Wednesday, and Samsung is about to announce its Galaxy Note 10 phone, the successor to the Galaxy Note 9. The Note, a line aimed at power users, typically represents the best Samsung has to offer, but depending what Samsung trots out -- and how much it costs -- the Note 9 could also benefit from a boost of attention.

The Good

The Samsung Galaxy Note 9 is a big, beautiful phone with top-tier specs including a massive battery and internal storage that starts at 128GB. The new S Pen doubles as a wireless remote for taking long-distance selfies.

The Bad

It's expensive and offers few real innovations over last year's Note 8. The fingerprint reader is uncomfortably close to the camera.

The Bottom Line

The ultrapricey Note 9 is one of the year's best phones, but wait until Samsung announces its Galaxy Note 10 successor to make a decision.

It's a strange year for the Note line. While Samsung is expected to show off a phone with a new and improved design, S Pen stylus and internal specs, the Note 10 is also surrounded by more competition than ever before, much of it coming from among Samsung's ranks. There are four Galaxy S10 phones, including the 5G variety, and the Galaxy Fold, whose screen problems Samsung said are now fixed, and which is slated to sell in September.

If the Galaxy Note 10 stirs up enough interest in Note phones, and Samsung, carriers and retailers slash the Note 9 price enough, 2018's device could pick up additional sales, especially if potential customers who were on the fence decide they'd rather save a hundred bucks or two than invest in Samsung's next big thing. 

Galaxy Note: The original big phone that changed it all

See all photos

We'll report on the specs Samsung plans to tantalize us with in its Note 10, but the Note 9 was an excellent device in its own right. Sure, we felt that Samsung was holding back some of the finer points that turn a phone from good to great or great to fantastic, but all in all, we'd happily use a Note 9 to do everything from navigate around (hello, less smudgy screen) to jot down memos in the conference room or on the go.

Follow along with Samsung's Galaxy Note 10 announcement. Until then, remind yourself that the Galaxy Note is the reason phone screens today are so big.

Update, Aug. 7, 2019: Below is CNET's Galaxy Note 9 review, originally published March 8, 2018, and last updated Aug 24. 2018.


I picked up the Galaxy Note 9, popped out the S Pen stylus and started to write on the black screen in tart lemon-colored digital ink. It hit me: This phone is more fun to use than your phone. When I'm using the Note 9, I feel more inspired to write, draw, take precise screenshots using the tool, snap selfies with the S Pen's remote shutter, and playfully annotate photos to send to friends.

But the Note 9 is no mere toy. It's also powerful as hell, with a 6.4-inch screen, 4,000-mAh battery, Qualcomm Snapdragon 845 processor and either 128GB or a whopping 512GB (!!!) of onboard storage, plus a microSD card if you want more, more, more. 

Yet the fizzing question at the center of it all, the one that's pounding away at your grey matter, is this: Are the power and fun of Samsung's new Galaxy Note 9 worth $1,000 of your hard-earned cash? (That's £899 and AU$1,499 -- or $1,250, £1,099 and AU$1,799 for the 512GB version.) It's the same question Apple fans have been asking themselves since the iPhone X first hit the $1,000 mark last year.

For Android fans who want the best, the answer is "yes."

samsung-galaxy-note-9-use-1193

The Galaxy Note 9 looks great from every angle.

Angela Lang/CNET

The Galaxy Note 9's specs are top-notch. This is an everything phone, one of the absolute best you can buy with All The Things. It will carry you through the next two or three years with excellent photos, Android updates and all that jazz.

And while the price is eye-wateringly high compared to last year's Note 8 (unless you live in Australia, in which case it costs the same), promotions, preorder savings and future holiday deals can knock hundreds off the Note 9's cost, making it suddenly much more "affordable."

Read: Sorry, your iPhone or Android phone is getting more expensive

Galaxy Note 9 looks stunning in these photos

See all photos

So, is there any reason to not get the Note? Well, yes. For starters, it lacks a certain "wow" factor. Apart from the tad higher battery capacity and double the storage, there's not all much different from the Galaxy S9 Plus, or really from the Galaxy Note 8 before it.

Bonkers storage is good, but you could also buy a cheaper phone and scoop up external memory for much less than the cost of a new Note 9 -- there are fewer phones with this option, but the Galaxy S9 and S9 Plus have it. And while the Note 9's battery life will take you from morning to late night on a single charge, is it really worth the price of 300 cappuccinos? Can you find two hours each day to charge from 0 to 100 percent? And 15 minutes extra if you need an emergency top-up?

As for the Note 9's new, cool S Pen stylus --  Bluetooth  turns it into a remote control, but it feels forced to use it in day-to-day life.

We didn't get a rumored in-screen fingerprint reader like what some other Android phones have, or a 3D front-facing camera like the iPhone X and Oppo Find X . And the Note 9 can't latch on to insanely fast 5G data speeds whose networks will start bubbling up in 2019. This phone feels like Samsung's holding back for next year's Galaxy S10.

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The Note 9's S Pen gets a Bluetooth antenna for a brain.

Sarah Tew/CNET

Read: 'Missing' Galaxy Note 9 features that Samsung may be saving for the Galaxy S10
So yes, buy the Galaxy Note 9 if you're upgrading from an older phone today and want the most feature-rich, super-powerful, large-screen Android phone out there. But if your current phone is in good shape and you don't care two clicks about the S Pen stylus -- then wait. 2018's iPhones and Google's Pixel 3 are on their way in weeks, not months, and next spring's Galaxy S10 should help kick off a larger revolution with 5G.

Keep reading for the Note 9's new features, and how it compares to rival phones like the iPhone X. Here are the Galaxy Note 9 specs compared with the Galaxy S9, S9 Plus and Note 8.

Note 9 highlights

  • Battery life is strong in real-world testing. I'll continue to keep an eye on long-term drain.
  • The S Pen stylus' new Bluetooth features work as advertised.
  • As a natural note taker, I love being able to jot things down. I've made so many lists to pin to the lock screen.
  • I tested in both blue and purple, and the Note 9's bold colors stand out. It also sells globally in black and metallic copper.
samsung-galaxy-note-9-use-6

Every Note phone (except the recalled Note 7) from the very beginning.

Angela Lang/CNET

Note 9 low points

  • You won't be able to write or draw to the screen edge without the S Pen falling off the curved sides.
  • The fingerprint reader is too close to the camera array. Why hasn't Samsung figured out the optimal placement yet?
  • The Note 9's new AI camera tool works more slowly than I'd like for identifying scenes and optimizing settings for the best shot.
  • Bixby 2.0 is expanded, but the button on the Note 9's left side still only maps to Bixby, as it does with the Galaxy S8 and newer.
  • If you write on the phone screen with the S Pen's signature color (yellow, purple or copper), any notes you save will save in that color "ink" on a white background, which can be hard to read.

Where and how to buy the Galaxy Note 9

You can preorder the Galaxy Note 9 now. The phone goes on sale generally on Aug. 24. Keep an eye out for trade-in deals, promotions and bundled gifts. These values can change region by region.

Galaxy Note 9 looks smooth and oh-so-familiar

I've been using the Galaxy Note 9 in ocean blue and lavender purple, both of which I like. This phone is classic modern Samsung, with deep color and shine, a glossy finish that effortlessly picks up prints, and gracefully curved edges. It's a gorgeous device, even if very little of the Note's design feels fresh.

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The Galaxy Note 9 is the only Galaxy phone to pack a digital pen.

Angela Lang/CNET

That's because the phone's 83 percent screen-to-body ratio (18.5:9) hasn't changed all that much from last year's Note 8. There are a few minor exceptions, including the fingerprint reader that now sits just under the camera module, and a slightly larger S Pen holder for a slightly larger S Pen.

I found the tall, narrow Note 9 easy enough to hold and use in my smaller hands, but I really had to lunge to hit that fingerprint reader. Those with larger hands will have more luck, but may find the target a little small. It's a good idea to unlock the phone interchangeably with the iris scanner as well (both are secure enough for mobile payments).

More than one coworker or friend pointed out that the towering Note 9 was threatening to drop out of my back pocket. I typically carry it there when it's not hitching a ride inside my purse pocket.

I also kept inadvertently hitting the Bixby Voice button on the phone's left edge, which calls up Samsung's version of Google Assistant and Apple's Siri. It's a minor design problem, but still.

samsung-galaxy-note-9-use-1322

Who wouldn't want a headphone jack?

Angela Lang/CNET

The Galaxy Note 9's new S Pen picks up Bluetooth tricks

The new S Pen is the Galaxy Note 9's standout feature by far. You can still write, draw, navigate around and create live messages. But now, the S Pen's button can trigger different actions: You can open the camera app, flip the camera around and take a photo, all in a couple clicks. Of all the things you can do with the S Pen, this impressed me the most.

The Pen also lets you control a presentation -- you can advance slides, play or fast-forward songs in a music player and shuffle through photos in a kind of gallery slideshow. The new skills rely on Bluetooth Low Energy (there's an antenna inside the pen body), and you can customize the actions in a dedicated settings menu. Your options are limited for now, but Samsung wants to get other app makers on board.

Galaxy Note 9: 16 hidden features on Samsung's best phone

See all photos

The S Pen remote is said to work up to 30 feet away from the phone, but I was still taking photos from 100 feet away. Standby time is either 200 clicks or 30 minutes, and the S Pen recharges inductively in under a minute, starting when you reinsert the stylus into the holster.

Your phone will warn you if it's been without the S Pen for too long. If you lose the tool, you'll have to buy a replacement -- there's no Find my S Pen feature.

Here's another fun perk: The Note 9 will now write in the color of its S Pen when you're jotting notes on the black lock screen (the feature is called Screen-off memo). So, that's yellow, purple, copper and white (for the black version). You can also switch to white "ink" if you'd prefer. At this point, though, why can't you pick any color you like?

Note 9's new AI camera features

Sadly, Samsung's new AI camera software for it dual 12-megapixel cameras isn't anything to get excited about.

The AI software analyzes a scene and quickly detects if you're shooting a flower, food, a dog, a person or something else entirely. There are 20 options, including snowflakes, cityscapes, fire -- you get it. Then the camera optimizes white balance, saturation and contrast to make photos pop.

samsung-galaxy-note-9-use-12
Enlarge Image
samsung-galaxy-note-9-use-12

Food mode pops on automatically.

Angela Lang/CNET

It works fine, and you'll see some big differences when photographing your lunch for Instagram photos. But the scene optimizer often takes a beat to kick in, and you can't dismiss the suggestions with a swipe the way you can on the Huawei P20 Pro. It's either on, or off.

Samsung is following the way the industry is going with AI camera software. But others got there first, so it feels like a minimal addition to what is essentially the S9 Plus' camera app. It's hardly worth calling out.

36-samsung-galaxy-note-9

Yes, you can draw with it, too.

Sarah Tew/CNET

Another tiny featurette: flaw detection. If someone blinks an eye or moves, or the lens is smudged or there's too much backlight getting in the way of a clean shot, a dialog box pops up right after you take the picture, prompting you to retake the picture.

Apart from these software additions, the Note 9 keeps the S9 phones' main camera lens, which automatically changes aperture when it detects the need for a low-light shot. (Samsung calls this dual aperture.) There's also portrait mode and an 8-megapixel front-facing camera for your selfies. Photos from both are very good, though any movement in low light shots can cause unwanted blur.

Read: Our epic phone camera shootout with the Galaxy S9 Plus, iPhone X, Huawei P20 Pro and Pixel 2

Battery life, internal speeds, speakers

Battery life was pretty terrific on the Galaxy Note 9. Sometimes, for whatever reason, a phone doesn't always live up to its battery capacity. This one does. The US version of the Note 9 lasted for an average of 19 hours and 20 minutes in CNET's looping video drain test, involving five tests so far with two different devices.

For chipset nerds, our test of the Note 9 running on Samsung's own processor, the Exynos 9810, is still underway. It's topping 20 hours in our battery drain test so far.

In real-world observation, the Note 9 is holding its own, and I haven't yet gotten nervous that the phone will die on me if I stay out late. I'll continue to keep an eye on battery drain day-to-day in the coming weeks.

samsung-galaxy-note-9-use-1413
Angela Lang/CNET

Keep in mind that all batteries are at their most efficient when you start using your device, and then drain faster (they won't last as long between charges) as time goes on. It isn't ideal, but it's the way things will go until or unless battery tech changes dramatically. Regardless, with the Note 9, you're off to a good start.

Internal speeds are just as fast on benchmark tests and real life usage as other phones using Qualcomm's Snapdragon 845 chipset. Some tasks will still take time because all your photo processing, and PUBG- and Fortnite-playing take their toll on system resources. We did notice that the Note 9 didn't get nearly as hot as the Galaxy S9 while playing Fortnite, and you won't notice undue lag while you're in the business of using your phone.

One final shout-out goes to the Note 9's surround speakers, which are (the same) and just as loud as those on the Galaxy S9. Just remember not to cover the bottom speaker if you hold the phone to your ear.

Galaxy Note 9 versus iPhone X, Galaxy S9 Plus, Google OnePlus 6


Samsung Galaxy Note 9Samsung Galaxy S9 PlusiPhone XOnePlus 6
Display size, resolution 6.4-inch Super AMOLED; 2,960x1,440 pixels6.2-inch; 2,960x1,440 pixels5.8-inch; 2,436x1,125 pixels6.28-inch OLED; 2,280x1,080 pixels
Pixel density 516ppi529ppi458 ppi402ppi
Dimensions (Inches) 6.37x3.01x0.35 in6.22x2.91x0.33 in5.7x2.79x0.30 in6.13x2.97x0.31 in
Dimensions (Millimeters) 161.9x76.4x8.8 mm158.1x73.8x8.5 mm143.6x70.9x7.7 mm155.7x75.4x7.75 mm
Weight (Ounces, Grams) 7.09 oz.; 201g6.66 oz; 189g6.14 oz; 174 g6.2 oz; 177 g
Mobile software Android 8.1 OreoAndroid 8.0 OreoiOS 11Android 8.1 Oreo
Camera Dual 12-megapixel (wide), 12-megapixel (telephoto)Dual 12-megapixelDual 12-megapixel16-megapixel standard, 20-megapixel telephoto
Front-facing camera 8-megapixel8-megapixel7-megapixel16-megapixel
Video capture 4K4K4K4K
Processor Qualcomm Snapdragon 845 octa-core processorOcta-core Qualcomm Snapdragon 845 processor (2.8GHz + 1.7GHz), or Octa-core Samsung Exynos 9810 (2.7 GHz + 1.7 GHz)Apple A11 Bionic2.8GHz Qualcomm Snapdragon 845
Storage 128GB, 512GB64GB, 128GB, 256GB64GB, 256GB64GB, 128GB, 256GB
RAM 6GB, 8GB6GB3GB6GB, 8GB
Expandable storage 512GB400GBNoneNone
Battery 4,000mAh3,500mAh?3,300mAh
Fingerprint sensor BackBackNone (Face ID via TrueDepth camera)Back of phone
Connector USB-CUSB-CLightningUSB-C
Headphone jack YesYesNoYes
Special features Water resistant (IP68); wireless charging; S-Pen with Bluetooth connectivity; Iris and facial scanningDual-aperture camera, water-resistant (IP68); super slo-mo video; wireless charging; iris scanningWater resistant (IP67); wireless charging; Face ID 3D unlock, AnimojiPortrait mode, notifications toggle, dual-SIM, Dash Charging
Price off-contract (USD) $1,000 (128GB), $1,250 (512GB)Varies: $840-$930 (64GB)$999 (64GB), $1,149 (256GB)$529 (64GB), $579 (128GB), $629 (256GB)
Price (GBP) £899 (128GB), £1,099 (512GB)£869£999 (64GB), £1,149 (256GB)£469 (64GB), £519 (128GB), £569 (256GB)
Price (AUD) AU$1499 (128GB), AU$1,799 (512GB)AU$1,349 (64GB), AU$1,499 (256GB)AU$1,579 (64GB), AU$1,829 (256GB)AU$702 (64GB), AU$769 (128GB), AU$835 (256GB)
9.0

Samsung Galaxy Note 9

Score Breakdown

Design 9Features 9Performance 9Camera 9Battery 10