Time Capsule drops Internet connections
Many people are reporting that their Time Capsules are dropping Internet connections during the backup process. The Airport Utility does not see the Time Capsule during the dropped out period, however, the backup continues and completes--the Internet conn
MacFixIt forum user Zzooomm writes:
"Time Capsule V7.4.1 loses Internet/Wireless Connection with my MacBookPro2,2 Core 2 Duo 10.5.6 during backup. It appears the backup continues successfully. Opening Airport Utility shows my second Airport Extreme but not the Time Capsule. Within 10 minutes of completing the backup, the TC reappears. Suggestions?"
Possible fixes
Although it seems almost completely unrelated, Apple has acknowledged that the Real Player Downloader has been causing communications complications between airport cards and Time Capsules. To remedy this, navigate to System Preferences, Accounts, Login Items, highlight the RP Downloader and click the (-) button. This is a solution that many of the users on the discussion threads acknowledge solves the issue.
If you do not have the Real Player Downloader installed and are still having problems, be sure you have Apple's latest update to the Time Capsule firmware, 7.4.1. If you do not have it, download the update from Apple and install it.
If you have the firmware updated and do not have Real Player Downloader installed and are still having issues, try resetting your Time Capsule following instructions in the User's Manual included with your device, or read this Apple KB article.
Resources
Read more about Time Capsule and other Apple wireless devices.
Read the MacFixIt user forum about Time Capsules dropping internet.
Read the Apple Support Discussions thread about Time Capsules dropping internet.
Read the getsatisfaction.com discussion thread about Time Capsules dropping internet.
Experiencing problems? Have feedback? Let us know!
Resources