Global Village Fax and HotSync conflict work-arounds
Global Village Fax and HotSync conflict work-arounds
Regarding previous reportsof Global Village software preventing a HotSync of the Palm PDA with the new MacPac software:
Paul Forbat found a (somewhat awkward) work-around (if you use an external modem):
- In Hot Sync Manager, choose Setup from the Hot Sync menu. Set Hot Sync to "Disabled" and leave "Enable Hot Sync software at startup" unchecked.
- Turn off the modem (or if you have a serial port switching device, select a different device). Then select the Teleport control panel and click on the "Modem Reset" button. This will result in no modem settings being available.
- Go back to Hot Sync Manager and set Hot Sync to "Enabled." Then press the sync button on the Palm cradle.
- After the Hot Sync is complete, disable Hot Sync, turn the modem back on, and click the "Modem Reset" button again. Everything should be okay for normal modem use.
- If you use Global Village to receive faxes, you may also need to disable this feature in Global Village Fax Center (Set-Up menu, choose "Receiving..." and uncheck "Receive Fax").
Dave White found a simpler solution for his PowerBook G3 series and its single Printer/Modem serial port: "The error message generated was that the port was in use (reportedly due to the Global Fax software). The work-around: Set AppleTalk to the IR Talk. Then there are no problems."
Update: Dave Kupiec notes that if you simply use the Printer port instead of the Modem port (assuming your Mac has two serial ports), all GV problems should vanish. [Note: This is especially convenient if you have your printer connected via Ethernet, thereby leaving your Printer port free.]
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