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Nintendo Wii U's death spiral continues as Amazon Prime Video pulls support

Amazon says it can't support every device as it keeps upgrading its services.

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The Amazon Prime Video app won't work on Nintendo Wii U starting Sept. 26.
Sarah Tew/CNET

You won't be able to use Amazon's Prime Video app on Nintendo Wii U game console starting Sept. 26, the e-commerce giant said Wednesday in an email. Amazon said it can't keep supporting "certain" devices as it upgrades its service, and Nintendo has long admitted that Wii U was a failure.

Amazon offered to make it up to Wii U users by handing out a $25 credit promo code they can apply to Amazon streaming devices Fire TV Stick, its 4K sibling or Fire TV Cube until Nov. 1.

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Even though Nintendo's successor console, the Switch, outsold the Wii U long ago, it still doesn't support Prime Video or Netflix. Amazon didn't immediately respond to a request for comment on that.

Nintendo unveiled a bunch of new Switch models in recent weeks -- a version with better battery life arrives in August and the portable-only Switch Lite is coming in September. A Disney-themed special edition console will be available in Japan as well.