
Wal-Mart Music Downloads review: Wal-Mart Music Downloads
Wal-Mart Music Downloads
Editors' note: We have changed the ratings in this review to reflect recent changes in our ratings scale. Find out more here.
The Good
The Bad
The Bottom Line
Wal-Mart's Music Downloads service sprang onto the online music scene this year, offering songs for a comparatively cheap 88 cents a pop and quickly becoming a hit with users (a recent NPD Group study ranked it second, behind iTunes and ahead of Napster). As with other stores offering music à la carte, you won't need to sign up for any long-term commitment; you can buy individual songs or albums whenever you have the urge.
Navigating Wal-Mart Music Downloads couldn't be easier. The main Music Downloads page features search boxes for artist, song, and album and provides links for certain preset searches (for example, Top 100 Downloads and Wal-Mart Exclusives). You'll also find links to premade playlists, such as Workout Mix and Stars and Stripes. The search function serves up a well-organized list of matching items. Searches are generally fruitful for mainstream music, less so for independent labels. Compared to the 700,000 tracks that Apple iTunes offers in its catalog as of this writing, Wal-Mart's 300,000-song repertoire seems piddling.
Wal-Mart's music-usage terms are pretty standard, and unlike BuyMusic.com's, they are the same for all songs. You can store and play music an unlimited number of times on up to three PCs and transfer songs as many times as you want to portable devices that can play protected WMA files. We transferred an album we'd purchased to our Cowon iAudio 4 without a hitch. A Wal-Mart rep assured us that you can deauthorize a computer if you decide to upgrade, as long as you have backed up the song and its license on a secondary computer, a portable device, or a CD. Burns to the latter are limited to 10 for each tune.
We found Wal-Mart's Music Downloads customer support more than sufficient. In addition to an extensive FAQ section, the company offers 24/7 toll-free phone support. E-mail questions are answered swiftly--we received a response in less than an hour using an anonymous address.