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Telstra Prepaid Mobile Broadband Hotspot review: Telstra Prepaid Mobile Broadband Hotspot

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One nice factor with the Prepaid Mobile Broadband Hotspot is that it comes pre-secured with a WPA2 passphrase that's printed on a card for you to keep. If the device is factory reset (by holding down the power and WPA buttons for more than five seconds), it'll default back to these values, so losing the card would be a very bad idea indeed.

Telstra's confirmed to us that if you've got a NextG Mobile Phone SIM with a browsing pack or a Telstra Business Mobile Broadband SIM, you can drop those into the Prepaid Mobile Broadband Hotspot and merrily work away. Those with a post-paid BigPond Mobile Broadband SIM will have to look elsewhere, however. According to Telstra, the post-paid Mobile Broadband SIM simply won't work with the Hotspot at all.


Most portable Wi-Fi routers are built around simplicity, and in this aspect the Prepaid Mobile Broadband Hotspot is no different. The most complex bit of set-up involves registering the service over the phone. As with registering any mobile service, there's a certain amount of automated phone service and a certain quantity of script-led call centre hoops to leap through before you're done, but it's nothing that's markedly better or worse than any other similar service. We were advised when setting up our review unit that it could take up to four hours to activate the service, but about two minutes after our call concluded, the SIM was working fine.

We've been a bit spoilt when it comes to router web pages for portable routers; both Vodafone's Pocket WiFi and Netcomm's MyZone feature easy to access interfaces that are simple to configure. So the Prepaid Mobile Broadband Hotspot's rather rudimentary interface was something of a shock to encounter. There's not too much you can tweak given it's a locked down system in any case.

The router had few problems accommodating multiple devices without problem, but we did notice it getting increasingly warm when using it over a longer period of time. Most portable routers can be carried in the pocket for on-the-go broadband access, but in the case of the Telstra Wi-Fi, be prepared for extra-warm legs if you do this. That could be nice in winter, we guess.

Data throughput speeds varied, as they always do with mobile broadband devices, but the Prepaid Mobile Broadband Hotspot did hit a high peak of around 5.1Mbps down and 2.145Mbps up working from a single device. Up to five devices are supported, and we had no problems connecting a variety of mobiles, tablets and laptops to the device.


Telstra's late entry into the market isn't hugely helped by bringing a unit that doesn't compare all that favourably to the competition. Vodafone's Pocket WiFi has a better interface, but it's markedly slower and, like the Telstra unit, locked to a single vendor. If we were buying a portable router right now, we'd pick up Netcomm's MyZone, which is available in several outlets for AU$199. It's a touch more than the locked options, but at either prepaid or post-paid data rates you'll burn through the difference quickly anyway, and benefit from an unlocked unit with excellent build quality.

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