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Snapfish review: Snapfish


Rebecca Viksnins

Review summary



The Good

Clean interface; excellent print preview; handles TIFF, GIF, and BMP images in addition to JPEG files; image editor works well.

The Bad

Prints are slightly pricier than the competition's; upload is occasionally sluggish.

The Bottom Line

In a sea of high-quality online photo services, Snapfish swims near the top.

Since we last reviewed this online photo site, Snapfish has made some big improvements. Its interface is still as cuddly and orderly as ever, and its once hum-drum editing functions, print processing, and Internet-based storage and sharing have all gotten a major overhaul. The result? Snapfish is closing in on our current photo-storage site of choice, Ofoto.

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Make one-touch tweaks with Snapfish's handy editing tools.
Like its competitors, Snapfish does not require a download or an installation. Just go to the site and enter your name and your e-mail address. Then choose from two ways of uploading photos. One is to upload up to 12 images at a time from your hard drive. The other is to install the Drag And Drop tool and drag your pics from your drive to the site's photo-upload preview area, which is in your browser. After either process, click Upload Photos to send them to your album. Snapfish will let you upload TIFF, GIF, and BMP images in addition to JPEG files. Both approaches worked flawlessly in our tests, though we did experience a slow upload from time to time.

If you need to clean up your shots, simply download Snapfish's editing utility, which features effective tools for one-touch color correction, red-eye removal, and quick crops. You can also make fast fixes, add captions, and organize your photo library using Snapfish's online tools, which work quite well. We especially like the site's excellent print preview, which shows exactly how your image will be cropped for printing, and the well-organized user-account page, which lists credits, orders, and other account information.

To invite others to view your Snapfish photos, click a photo or an album, select Share from the right-hand menu, enter the recipients' e-mail addresses, and compose a message. If there's a particularly embarrassing image that you don't want anyone to see, you can restrict access to it. Click Send, and within minutes, your friends receive a fun, colorful invitation to check out your pictures. Once they click through to the Snapfish site, they must enter their own names and e-mail addresses before they can view your shots.

Snapfish's print quality ranked among the best in our tests. Standard print prices are a bit on the high side--39 cents per 4x6 and $3.79 per 8x10--but you can buy prepaid bulk packages that reduce your costs to as low as 25 cents per 4x6.

Support is well integrated into each step of the registering, uploading, and printing process. Snapfish's online FAQ is excellent, and if you can't find what you're looking for in there, e-mail support is superb. Customer service is also available by telephone Monday through Friday from 8:30 a.m. to 5 p.m. ET.