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Samsung Character review: Samsung Character

Samsung Character

Jessica Dolcourt Senior Editorial Director, Content Operations
Jessica Dolcourt is a passionate content strategist and veteran leader of CNET coverage. As Senior Director of Content Operations, she leads a number of teams, including Thought Leadership, Speed Desk and How-To. Her CNET career began in 2006, testing desktop and mobile software for Download.com and CNET, including the first iPhone and Android apps and operating systems. She continued to review, report on and write a wide range of commentary and analysis on all things phones, with an emphasis on iPhone and Samsung. Jessica was one of the first people in the world to test, review and report on foldable phones and 5G wireless speeds. Jessica led CNET's How-To section for tips and FAQs in 2019, guiding coverage of topics ranging from personal finance to phones and home. She holds an MA with Distinction from the University of Warwick (UK).
Expertise Content strategy, team leadership, audience engagement, iPhone, Samsung, Android, iOS, tips and FAQs.
Jessica Dolcourt
4 min read


Samsung Character

The Good

The <b>Samsung Character</b> has a nice keyboard, decent call quality, and an attractive user interface.

The Bad

Photo quality on the Samsung Character is lacking, and we'd like to see an e-mail app. Speakerphone volume was too low at our end.

The Bottom Line

With its large icons and widget-friendly home screens, the Samsung Character is a good choice as a first messaging phone for teens.

The Samsung Character for U.S. Cellular is without a doubt a phone destined for the hands of the young or young at heart. If the signature electric blue color doesn't give the demographic away, then the combination of slide-out QWERTY keyboard, icon-rich touch-screen menu, and focus on texting and social messaging will. With its sleeker hardware buttons on the front, the Character is a welcome addition to U.S. Cellular's messaging lineup. The Character costs $39.99 after a $50 mail-in rebate.

With your choice of a vivid blue color in addition to a soberer gray, you could never accuse the Samsung Character of looking drab. You also couldn't accuse it of breaking out of the design mold--we're pretty sure we've seen the electric blue sheen of the unit we reviewed before, on the Samsung Gravity 3 and the Samsung Intensity II, for example. The Character's body is a rounded rectangle with a glossy black face and colored sides and back. A finely pebbled cover aids in grip.

The Character's keyboard is ergonomically comfortable, a must for any serious messaging phone.

At 4.2 inches tall by 2.2 inches wide by 0.6 inch thick, the Character has comfortable dimensions and heft for a messaging phone, and it weighs a solid 4.2 ounces.

The handset's 2.8-inch TFT QVGA touch screen supports 262,000 colors. The screen would be on the small side if it were needed to enter text, but as it stands, there is no onscreen keyboard and all typing has to go through the physical slide-out QWERTY instead. We're undecided as to whether or not we think that's a good thing. What is good is the screen's responsiveness to touch, which made the three home screens on the Samsung TouchWiz Lite interface easy to navigate. Instead of smaller icons you can place and drag around, the Character presents you with three completely blank screens that you fill at will with shortcut icons roughly the size of a thumb tip. Although we had some complaints about having to manage the widgets by dragging them on and off a widget bar, we like the interaction overall.

Below the home screens are static buttons that pull up the dialer, the address book, the messaging menu, and the application menu, which likewise features larger icons.

Beneath the screen are three hardware buttons for Talk, Clear, and End/Power. On the right spine sit the unlock screen and the camera shutter button. The volume rocker is on the left, and there's a Micro-USB charging port at the bottom. Pry back the cover from around the 1.3-megapixel camera lens to find the microSD card slot, which can take up to 32GB of expandable memory.

Although the keys don't rise too high above the surface, we found typing on the Character to be pretty pleasant, with the tactile keys snapping back after we pressed them. It's just too bad there's no default spell-checker in the text message composition window, there isn't automatic capitalization, and it doesn't add a period after you press the space bar twice.

There's room in the Character's address book for 1,000 contacts, with space in each entry for multiple phone numbers, an e-mail address, a calling group, and a note. You can assign a photo ID to a contact (we couldn't make ours center on the face) and can choose from among 17 preinstalled ringtones or silent mode.

Text and picture messaging are the Character's communication mainstays, but there's also an app for social networking. For the basics, the Character has a calendar, an alarm clock, a memo pad, a sketch pad, a world clock, a stop watch and timer, a calculator and tip calculator, and a converter.

Bluetooth, speakerphone, and voice commands are also onboard, as is a devicewide search feature that you don't see often except on smartphones. Unfortunately, it would be more useful as a home-screen widget.

The Character is also outfitted with a browser and a basic music player that you can use with the microSD card installed (thumbs-up for being able to add playlists on the fly.) There are also some preloaded apps--like the Easyedge storefront, a backup app, mSpot radio, and a demo version of Pac-Man.

The camera produced photos washed in gray, but we liked the photo-editing options.

When it comes to the camera, the best we can say is that it's got plenty of shooting options. Onscreen controls flank the viewfinder and let you tap to adjust the resolution, white-balance options, timer presets, shooting modes, brightness, and so on. We also truly appreciate the editing options, including rotating or resizing an image and adding effects. Less impressive is the photo quality itself: indoor images were washed in gray. Outdoor shots were also less vibrant when we compared the captured image with the real-life view. The phone also requires precisely held hands to avoid blurring the photo.

We tested the dual-core (CDMA 800/1900) Samsung Character on U.S. Cellular's roaming network. Call quality was strong and clear overall, with a purr of white noise. On their end, callers said we sounded very clear.

Samsung Character call quality sample Listen now: "="">

When it came to speakerphone, the microphone was better than the speakers. Call volume dropped in half at our end. Maxing out the volume helped with audibility, but the buzzy sound that distorted our caller's voice at the higher levels became louder as well. We still wouldn't be able to hear in a noisy room, or gather a group around to hear the call. On their end, callers said that with the exception of standard room echo, speakerphone sounded pretty good, perhaps a little softer, but still understandable and clear.

3G performance was OK but not great on the Character, but then again, we did have to test it outside of U.S. Cellular's home network. CNET's mobile-optimized site loaded in about 35 seconds, with sketchy images when available. The New York Times mobile site loaded in about 17 seconds.

The Character has a rated battery life of up to 5 hours of talk time and 18 days of standby time on its 1000mAh battery. FCC radiation tests measure the phone's digital SAR at 0.5 watts per kilogram.

The Samsung Character may not have it all, but we will say that it seems to do a good job of keeping its audience in mind with quick ways in and out of the features, and with enough customization (read: widgets) to hold its users' interest. An e-mail app wouldn't hurt, and the social-networking apps aren't as effortless or as powerful as you'd find on a smartphone, but we wouldn't expect them to be. Call quality should satisfy families, and the keyboard is responsive enough to keep heavy texters chatting away. With its reasonable price and good in-hand feel, the Character is a good pick for people shopping for a first cell phone.


Samsung Character

Score Breakdown

Design 7Features 7Performance 7