QNAP TS-809 Pro review: QNAP TS-809 Pro

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The Good Crazy amount of features. Extensive backup options. Powerful components. Excellent UI. SMS notifications. Built in LAMP. Excellent performance.

The Bad Very expensive, considering it comes with no drives. Multimedia Station isn't that useful. Download Station could do with an upgrade. Annoying first menu screen. Lacks eSATA.

The Bottom Line We're impressed with the QNAP TS-809 Pro. It's solidly built, excellently featured and a high-level performer. While we'd like to see the Multimedia and Download stations receive more functionality, for most people and small businesses the TS-809 Pro comes as a highly recommended device — providing you can afford it.

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9.0 Overall

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Network Attached Storage (NAS) devices can be scary things for the newcomer. With the huge amount of features packed into the blighters, it's often not as simple a case as plugging in a few hard drives and just saying go.

Nonetheless, the appeal of having centralised storage without having to worry about setting up network file sharing multiple times is a strong one. Along with media streamers, consoles and TVs that will happily play video straight off your network, those with a teensy bit of tech savvy and more than one PC in the house will realise they need somewhere to store their episodes of ... er ... House.

So those with the easiest NAS to use with the most features wins.

QNAP, for what it's worth, does a pretty good job at this, without making things so simple that you lose options. Its AJAX-heavy web interface is well designed and bristling with configuration pages, but if you follow the tried and true click on the first setting all the way to the last, you'll soon have your NAS set up to your heart's desire.

The hardware

The TS-809 Pro uses this very interface, and does it with eight 3.5-inch drive bays to boot. These can be configured in single drive, RAID 0, 1, 5, 6 or JBOD, and QNAP supplies excellent volume configuration tools and scheduled SMART checking capability. It even offers full volume encryption for the security conscious.

QNAP TS-809 Pro

The QNAP TS-809 Pro. As far as prosumer NAS goes, this is the new king. (Credit: QNAP)

Running off a Core 2 Duo clocked at 2.8GHz with 2GB RAM, it's no slouch either. It's got dual-gigabit Ethernet ports (capable of multiple load balancing, fail over and teaming configurations), runs off a 128MB DOM, has five USB ports (one at the front, four at the back — supporting external drives, printers and UPS devices) and an LCD status screen that is a step up from the TS-509. There's a one-touch USB backup button (which will suck data from a USB drive into a predefined directory onto the NAS) and a power button on the front, and each drive has individual status lights. eSATA support is curiously absent.

As far as NAS goes, it's rather gorgeous, if you're into this sort of thing.

Interface and feature overkill

We used firmware 3.2.6 for this review — it's important to note this, as firmware revisions on NAS units can update feature sets and interface design radically.

Pointing the web browser at the NAS's IP, we were greeted with a Cover Flow-style menu giving access to the Administration menu, web-based file browser, and links to customer service, the QNAP wiki and QNAP forum. We've said it before — while this is pretty, it's useless, and adds an extra step before you get to the actual configuration of the NAS.

QNAP main screen

Pretty, but unneeded. All these links already exist in the administration section. (Screenshot by Craig Simms/CNET Australia)

As far as feature overload is concerned, the TS-809 Pro has it, making a serious argument against building your own file server. It supports SSH, telnet, SMB, AFP, NFS, FTP, SNMP, UPnP and Bonjour protocols, as well as supporting SSL connections with certificates. It has an SMTP server built in for mail alerts, and an SMSC server too, allowing SMS alerts to be sent should the unit have a problem. The latter isn't free, but instead pipes through Clickatell's service — which offers decent SMS costs. It could be a life saver if you've chosen to deploy this in a business situation.

The TS-809 Pro is aimed at business users too, so it's no surprise to find iSCSI here, and its Virtual Disk feature allows you to mount other iSCSI targets as if they were drives on the QNAP NAS itself. Something potentially also of interest to business users is the network recycle bin — that one extra level of protection before you have to hit the tape servers for long-lost backups.

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