Motorola Droid 4 (Verizon Wireless) review: Motorola Droid 4 (Verizon Wireless)

Motorola Droid 4 (Verizon Wireless)

Brian Bennett

Brian Bennett

Senior writer

Brian Bennett is a senior writer for the home and outdoor section at CNET. He reviews a wide range of household and smart-home products. These include everything from cordless and robot vacuum cleaners to fire pits, grills and coffee makers. An NYC native, Brian now resides in bucolic Louisville, Kentucky where he rides longboards downhill in his free time.

See full bio
9 min read

Motorola Droid 4 (Verizon Wireless)

Motorola Droid 4 (Verizon Wireless)

The Good

Motorola's <b>Droid 4</b> shows that a dual-core, 4G LTE Android slider phone with a QWERTY keyboard is possible. With fast data speeds and a great typing experience, the phone also serves up pleasing call quality over Verizon's network.

The Bad

By bartering its powerful components and swift data radio for a chassis of considerable size and heft, the Droid 4 proves that life is all about making trade-offs. It lacks the latest version of Android, Ice Cream Sandwich, and its LCD screen lacks the oomph of AMOLED.

The Bottom Line

Melding an excellent keyboard, swift LTE data, and a 1.2GHz dual-core processor into one Android device, the Motorola Droid 4 is long overdue. Fans of the first Motorola Droid will find plenty to smile about here, but those who aren't married to a QWERTY keyboard may not enjoy carrying around such a massive phone.

The original Motorola Droid was a truly phenomenal smartphone hit. It pushed the envelope by offering Android to the masses, complete with a rock-solid Verizon network connection and decent if not stellar physical keyboard. Since then, though, the venerable Droid QWERTY line has lost its luster and hit a serious low point with the Droid 3. That phone lacked 4G to complement its dual-core processing, a serious disappointment to Android keyboard fans. Motorola hopes to makes amends with its latest mobile gadget, the Droid 4, which possesses the long-yearned-for combination of Android, dual-core CPU, high-quality keyboard, and finally Verizon 4G LTE. Read on to find out if it's a winning recipe.

Inspired by its current 2012 lineup that includes the Droid Razr and Razr Maxx, Motorola clearly uses the same design aesthetic to craft the Droid 4. The phone sports an identical black obelisk motif, complete with slightly rounded corners and beveled edges. The result is rather elegant but definitely not daring. It's a look sure to fit in equally in the workplace or enjoying a bit of nightlife. There's no getting around, however, the large size of the Motorola Droid 4. This massive handset measures 5 inches tall by 2.65 inches wide with a full thickness of half an inch. Weighing 6.31 ounces, the Droid 4 is also on the heavy side. Compared with the wafer-thin trend modern smartphones are taking, this phone stands out.

The trade-off for all that extra heft is just what makes it appeal to a very vocal set of Android users: a superb keyboard. Sliding the phone open reveals a gloriously engineered typing surface. While the keys are tightly packed together, they have a deep downward push and a deliciously rubberized surface. Consisting of five rows, not merely four like on lesser devices, it has a dedicated number row on top. I also really dig the way the backlighting traces the outline of the Droid 4's squat rectangular keys. The space bar goes on for what feels like miles and is easy to hit without looking down. The Droid 4's directional pad is also a welcome addition and something you don't see often.

There are some things about the keyboard that don't exactly thrill me. First, there is no special key for ".com" or an emoticon button. Those are just minor quibbles, especially since there are keys for often-used punctuation marks such as comma, period, backslash, and equal sign for all you math nerds out there (just kidding; computation is cool). The majority of keys serve as secondary symbols, too. One detractor is that to activate secondary functions, you need to hit the Shift key twice. This would be fine except that the button isn't marked yellow like all the secondary symbols are. At least a light on the left indicates when secondary functions are engaged.

It's hard to beat the Motorola Droid 4's well-designed keyboard, with its five rows, number keys, and even arrow buttons.

For typing without the physical keyboard, the Droid 4 offers a stock Gingerbread virtual keyboard plus the Swype text input solution. Both are great to have on hand, especially the latter, which allows for quick messages using just a finger to connect letters into words.

I remember a time, just a year ago, in fact, when the Droid 4's 4-inch qHD (940x540-pixel resolution) screen was considered the pinnacle of display perfection. Those days are long gone. After recently spending time with the Motorola Droid Razr Maxx's Super AMOLED display (4.3 inches, 940x540 pixels), I found myself craving its higher contrast and wider viewing angles. Still, the two devices boast the same resolution, and I admit that watching the HQ trailer for the next "Spider-Man" flick on the Droid 4 was very engaging with web-slinging action shown in crisp detail.

One really odd design choice is the Droid 4's battery compartment. The phone's battery is not removable, like the Droid Razr's, but you can access it by using a special key. The key is basically a pin, which at one end fits into what looks like a reset button. Pressing down and pulling the battery cover simultaneously releases its lock. It's inconvenient to say the least, but Motorola says a standard safety clip will also do the trick. When I asked why you'd want to remove battery cover at all, a company rep said it's to support swapping for special backs that enable wireless charging.

User interface
Perhaps the biggest letdown with the Droid 4 is that it runs Gingerbread 2.3.5, not Google's freshest flavor of Android, Ice Cream Sandwich. Motorola does its best to modernize the phone's interface with its own UI on top of Android. It's not a bad attempt, with five home screens, a helicopter view of all at once, and some support for social media. A Favorites contacts widget pulls in photos from Twitter but not Facebook, for example, which is irksome. It would also be nice if I could use the My Gallery widget to grab friends' photos on Facebook and save them to the Droid 4's local storage. I mean, even Windows Phone devices can do this. HTC's handsets with the company's Sense UI have had similar abilities for years while linking Facebook profile images to Google and Twitter contacts.

Four capacitive buttons for traditional Android functions sit below the phone's screen. These are Menu, Home, Back, and Search. On the whole, though, there's not much different here, and old hands at using Gingerbread will find nothing surprising.

Beyond the Droid 4's sweet keyboard, the smartphone has other standout features, such as access to the Android Market, which now contains more than 300,000 apps for download. There's the usual array of Motorola, Google, and Verizon software, and I found a few preinstalled titles worth mentioning. First is the Slingbox app, which lets you stream live content from home cable boxes directly to the phone and even lets you change the channel. It's a solution that's been available for years, but this is the first time I've seen it on a phone out of the box. You do have to buy optional Slingbox hardware and connect it in your home for this to happen. Netflix is onboard, too, though it's a free download. Motoactv software is here as well; it's an app that enables Motorola phones to connect to the company's line of fitness gadgets.

You also can use a Mobile Hotspot app to share the Droid 4's 4G LTE connection with Wi-Fi devices nearby. This requires an extra subscription. The feature may actually be worth signing up for if you're the type who needs a fast data connection in areas where Wi-Fi is scarce. Verizon charges $20 for the service.

Are you thinking of using the Droid 4 as a corporate communicator? Not to worry, Motorola says. The company has baked support for FIPS 140-2 level encryption into the Droid 4 to soothe IT department fears. It's designed to lock away e-mail, calendar, and contact information from prying eyes.

MotoCast, Webtop, and Smart Actions
Like Motorola's Droid Razr and Droid Razr Maxx handsets, the Droid 4 comes with the MotoCast app. It lets you share your documents and media files with personal computers. MotoCast also links with the Gallery app to access photos, while the Music app links to music files.

The Droid 4 also supports the company's Webtop app, which, when combined with accessories like the Lapdock 100 (10-inch screen), the Lapdock 500 Pro (14-inch screen), or an HD Station, transforms the handset into a pseudo mobile PC with Netbook-level functionality. To read more about the Webtop solution, check out our review of the Atrix's laptop dock.

Also here is Motorola's Smart Actions app, which is meant to make the handset easier for Android novices to operate. Think of it as an automation tool for phone behavior that follows rules you define. For example, you can have the phone automatically turn off Bluetooth and GPS when your home Wi-Fi network is detected. Conversely, screen brightness can be set to dial way down when battery levels are critical.

Other skills include having the ringer automatically silence itself in the office or launch the music player when you plug in your headphones. I'm sure there are people who will find this solution useful, but I'm not one of them. To me, it just adds another layer of complexity to the Android I know and love.

I tested the Motorola Droid 4 on Verizon's CDMA/LTE network in New York. Just like my experience with the Droid Razr Maxx, I enjoyed clean call quality on my test calls. In fact, callers said they had difficulty telling I was on a mobile line, or outside on the street, for that matter. The occasional rumble of heavy trucks rolling by did intrude on conversations, but barely. Wind noise didn't prove an issue for people on the other end, either. Voices on my side sounded loud through the Droid 4's earpiece, though I did notice that there wasn't much difference at the upper end, say between 75 and 100 percent volume.

When using the large speaker on the back, I was surprised that voices lacked punch even at maximum volume. Audio didn't distort when volume was cranked up all the way, though.

Running speed tests using Ookla's Speed Test app, I clocked downloads in and around the CNET New York office to average a very fast 14.3Mbps. Once I even saw a blistering download rate of 19.4Mbps, which for a congested area like downtown Manhattan is remarkable. Likewise, uploads were pushed through at a jaw-dropping 8.1Mbps.

Thanks to its Verizon 4G LTE connection, the Motorola Droid 4 turned in some impressive data speeds.

Another area where the Droid 4 satisfies is its ability to capture quality images. The 8-megapixel camera snaps nice pictures with colors that are lifelike, not oversaturated or muted. That said, I tend to like colors on the unnaturally vivid edge and hues didn't pop as much as I prefer. I do appreciate the clarity of both photos and smooth 1080p HD movies I shot with the phone. The Droid 4's camera is nimble, too, with no discernible lag between shots. Performance under low-light isn't stunning, with color noise evident in dark images. Still, the phone's LED flash does an admirable job of kicking in to expose subjects evenly when needed.

In our still-life test shot, the Droid 4 captured lifelike color, which wasn't muted but didn't exactly pop, either. Overall, though, this phone has a great camera that's fast and snaps clear images.

Colors are lifelike and details clear even under low-light conditions. That's evident in this indoor shot of store merchandise.

The Droid 4 shows its camera skills in this indoor shot of colorful fruit at a fruit stand. It's a shame it can't lower the prices, too.

Now I know that you're asking about the Droid 4's battery life. Moto's Droid Razr Maxx upped the ante with its 3,300mAh battery that offers ridiculous longevity, lasting a killer 19 hours and 47 minutes looping HD video. We're in the process of running our battery benchmark on the Droid 4 to see just how it fares using a lower-capacity 1,785mAh power source and will update our review shortly. Motorola does claim that the Droid 4 offers a talk time of 12.5 hours and standby time of 8.5 days, much less than the Maxx (21.5 hours/15.83 days).

As for computing power, both the Droid Razr Maxx and Droid 4 run 1.2GHz dual-core CPUs and 16GB of internal memory. Frankly, the way the two phones handle the same OS and Motorola interface seems identical. Once battery testing is done, I'll run a few more benchmarks on the Droid 4, but I expect processing prowess to be very similar.

According to FCC radiation tests, the Droid 4 has a digital SAR of 0.70 watt per kilogram.

Motorola Droid 4 call quality sample Listen now:

Like I said in my initial hands-on with the device, whether you'll be seduced by the $199.99 Motorola Droid 4's charms depends greatly on how much you crave a great QWERTY keyboard. Those still rocking original Droids, and who have been holding out for LTE plus dual-core processing, will want to make a beeline for this device. Even folks moving from aging BlackBerrys will like this phone's mix of features. That said, if you can spare an extra $100, and have kicked the keyboard habit like me, then the $299.99 Droid Razr Maxx should be right up your alley. But for those who prefer the clean unadulterated UI of Google's newest version of Android, the Samsung Galaxy Nexus just might do the trick for the same price.

Motorola Droid 4 (Verizon Wireless)

Motorola Droid 4 (Verizon Wireless)

Score Breakdown

Design 8Features 8Performance 8