LG VU review: LG VU

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The Good The LG Vu is a super sexy touch-screen phone with a 3-inch display and haptic feedback. Features include AT&T Mobile TV, HSDPA speeds, a 2.0-megapixel camera, a full HTML browser, and quad-band support.

The Bad The LG Vu's camera lacks flash, and there's a learning curve involved with the touch screen. Streaming video was a little choppy as well.

The Bottom Line Despite a few quibbles with the touch screen, its full features and excellent performance make the LG Vu one of the hottest phones this year.

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8.3 Overall
  • Design 9
  • Features 8
  • Performance 8

The LG Vu has been a long time coming. Ever since we saw the LG Prada early last year, we wanted a similar handset for the U.S. market. Not soon after, we grew jealous of our international cousins for having access to the LG Viewty, the 5.0-megapixel successor to the Prada available only in Europe and Asia. Since then, we've seen the LG Voyager and the LG Glimmer come our way, but we were still waiting for a full touch screen phone from LG. Finally, at CTIA in April 2008, we had our glimpse of the LG Vu, which many have claimed to be the U.S. version of the Viewty. However, its claim to fame isn't its camera--instead, the Vu is one of AT&T's launch devices for AT&T Mobile TV, the carrier's brand new live mobile TV service launching in May 2008. Combined with its stunning design and array of multimedia features, the Vu is definitely a showstopper. The LG Vu will be available for $299.99 with a two-year service agreement after a $100 mail-in rebate.

At first glance, the LG Vu appears to be a grown-up version of the LG Prada. It has the same glossy piano-black finish, silver sides, and minimalist style, but it is definitely larger and a bit more rounded on the edges. Measuring 4.24 inches long by 2.16 inches wide by 0.51 inch thick and weighing 3.16 ounces, the Vu is fairly light for its size thanks to its all-plastic casing. The Vu is slim and lightweight, and it can be easily slipped in a pocket or purse without too much bulge. Bear in mind that the glossy finish attracts a lot of fingerprint smudges.

The LG Vu has a 3-inch-wide touch-screen display.

Sitting front and center of the Vu is the very generously sized 3-inch diagonal touch-screen. The display supports 262,000 colors and 240x400 pixels, which result in amazing-looking graphics and images that are saturated with color and detail. From the home screen, you can view the date, time, battery life, signal strength, and photo caller ID. When the touch screen is locked, you'll still be able to view the date and time. The display also acts as a viewfinder when the camera is activated. You can adjust the backlighting time, brightness, plus the size of the dialing fonts.

As you would expect, the entire phone's navigation is to be done via its massive touch screen. The touch-screen interface on the Vu mimics that of the LG Glimmer and the LG Voyager, right down to the menu structure. There are four shortcut icons along the bottom of the home screen, and from left to right they correspond to the main menu, AT&T Mobile TV, the contacts list, plus the phone function (which activates an onscreen dial pad). You can also choose to toggle on a Shortcuts Menu, which will bring up eight application shortcuts smack dab in the center of the home screen. The shortcuts correspond to Cellular Video, the music player, a new message, Bluetooth activation, instant messaging, the Web browser, the calendar, and voice command.

As with the Apple iPhone, all of the navigation is to be done via the finger and not a stylus. The navigation is definitely intuitive. It involves finger tapping to select something, and finger swiping to scroll through lists or move across a Web page. A light yet firm touch is required when navigating through the phone, but if you're still having trouble, the Vu comes with Touch Calibration software. There's even a touch-screen tutorial when you first start up the phone, which is very helpful. That said, we still had some issues when scrolling through lists--sometimes we would accidentally select something by mistake. We got used to it eventually, so keep in mind that there's a slight learning curve involved. The Vu also supports haptic feedback, which provides tiny vibrations whenever something is selected. We found this great for confirming a selection, and it is especially useful when dialing and texting.

Speaking of dialing and texting, we found the experience to be quite pleasant. Sure you won't be able to dial by feel, but the numbers on the screen are large enough to hit without too many mistakes. We especially like the texting interface, since the Vu provides an option for a full QWERTY keyboard. When the QWERTY keyboard is selected, the orientation of the screen switches to landscape mode, for easier texting. Also, whenever you tap a key on the keyboard, the key will magnify showing you selected it, much like you would see on the Apple iPhone. Similarly, you can type on the virtual QWERTY keyboard when entering URL addresses in the Web browser.

The LG Vu has a 2.0-megapixel camera.

Underneath the display is the Call, Clear/Back, and End/Power keys, while the camera key, hold key, volume rocker, and charger/headset jack sit on the right spine. There's also an extendable antenna housed in the top right corner of the phone, which can be pulled out to get better reception on the AT&T Mobile TV service. On the back is the camera lens and self-portrait mirror. You have to remove the battery as well as the SIM card to access the microSD card slot, which we found terribly inconvenient.

The LG Vu's standout feature is arguably AT&T Mobile TV, AT&T's live mobile TV service. But before we get into that, let's starts with the basics. The Vu comes with a 500-entry contact list, which we found a little small, but each entry does have room for five phone numbers, two e-mail addresses, and a memo. You can organize contacts by caller groups, pair them with photos for caller ID, and any of 12 polyphonic ringtones. Other essentials include vibrate mode, a speakerphone, text and multimedia messaging, a calendar, a calculator, a tip calculator, a notepad, a world clock, a task list, a stopwatch, and a unit converter. More advanced users will like the full HTML Web browser, e-mail, USB mass storage, voice recording, voice command and dialing, instant messaging, and Bluetooth. Supported Bluetooth profiles include hands-free, headset, dial-up networking, A2DP/stereo, object push, file transfer, and A/V remote control. Though the Vu does have e-mail support for a variety of providers (BellSouth, Earthlink, and Yahoo, to name a few), it doesn't let you enter in your own POP3 address, which we found discouraging.

The LG Vu has a microSD card slot inconveniently located behind the battery.